March 2024 by liz39
Friendliest costa ive ever been to. The manager was serving - sorry didnt take your name. He was very welcoming and recommended one of their new sandwhiches which wasnt bad. Brought my order over to me so i didn't have to stand and wait. Its nice when the chains add that little bit of personality to it. Thank
March 2024 by john iooi
Fantastic staff. Drinks brought to table. Great quality drink, as requested. No food taken.
March 2024 by Peter Lockwood
Definitely one of the best costa cafe
March 2024 by miriam popely
Excelent in every
February 2024 by Karl Gaines
Best Costa team on the area. Hands down. Well done team Otley.
February 2024 by Richard Little
Ooook, so staff seemed really nice and polite. That's where the good review ends, after waiting for what seemed like the remainder of my life, we got to the till, my partner saw the state of the coffee machine and the side near the coffee machine and bin/sugar/ cleaning supplies area (very odd), and decided she no longer wanted a coffee, I bit the Bullet and carried on with my order, now admittedly after tasting it I should of gone back but had decided the £4 coffee didn't warrant me waiting in line again. What I can tell you is the coffee tasted very strange and the plastic lid smelt like damp. Safe to stay I shall not be returning.... confused on the 5 star hygiene rating also... must of been a good day!! Hope you didn't read this and ruin your coffee.
February 2024 by Claire Boocock
Love Otley Costa! The staff are amazing, friendly, helpful and will always bring your order to your table, the best Costa around!
February 2024 by Graham Collin
Super relaxed Costa. Ham n Cheese toasties and
January 2024 by JacquieTaylor54
A Great Experience - Made GR8R by Karl offering insight into the Ultimate Blend Oat Milk being the Best for Making The Perfect Cappuccino + PERFECT ?? It Was. Thank You Karl for going the XTRA Mile!! Will Definitely Call in Again + Recommend to Others.
January 2024 by rene170546
This costa has the best staff so helpful brings the drinks & food to your table so very polite this is the second time I've put a review on this costa
January 2024 by Simone Clapham
Brilliant choice of drinks good food very polite
December 2023 by D A R
Very friendly staff and a lovely kind manager who always makes point to say hello and look after us.
December 2023 by Phil Dawson
Great visit has always, lovely amicano and breakfast deal,thank you all at otley Costa ?
December 2023 by Rene L
The two young people were absolutely brilliant they worked so hard & were very pleasant we only saw the two people they cleared tables straight away nobody had to wait to be served well done you young people
December 2023 by Annie M
As a regular visitor to our Otley branch of Costa,I can highly recommend! I visit regularly on a Wednesday with my grandchildren and always receive a warm welcome and really good service. All the staff are friendly and helpful,especially Matthew and Mia who deal with my complicated order with great patience and a smile!! Lovely staff all kept cheerful by their amazing manager,Carl. Strongly recommend a visit!