January 2024 by Joanne Elliott
Good up until today. New pharmacist. Horrible woman. I'd give zero stars if I could. Fortunately asda pharmacy in Castleford has a fab pharmacy and I found them most helpful and respectful of my situation. I'd advise people to try asda in Castleford before going here. Avoid avoid avoid.
January 2024 by Jane Feetenby
EXEL NORMANTON. I have used this chemist many times, but talk about rip off merchants! I last bought OVEX approx 5minths ago from them and it was just over £10, I have just visited for the same thing today and I nearly died when the guy said £15.99!!!! What the!!! That is the biggest mark up ever?.I will make sure I never use them again?.DISGRACEFUL
December 2023 by Tony Casey
How long is it now since Excel took over the old Lloyd's Pharmacy site at St.Michael's Green?Still no opening times posted anywhere of contact numbers for this pharmacy. It does not exist on Google maps or satnav. It's almost like they don't want customers to use it.Come on, Excel. How can you expect customers to use the place if they can't find it or see it online, if they don't know the opening times and can't even contact the place by phone?Poor!
November 2023 by Chirila Cristian-Daniel
Bought a wrist splint yesterday just to find out today that i am unable to get it changed as it's size S and it doesn't fit.
October 2023 by Diana C
Poorly organised and chaotic. Went for covid jab, no system for checking people in or managing the appointments in store. Ran 50 minutes late. Nurse who did the jab was lovely and very apologetic - closely issues with how system is managed further up. Looking at reviews, this is not a new problem? let?s hope they sort it out!
October 2023 by Daniel Campy
Constantly giving the wrong prescription and excuses why they never have the correct items. Always leaving out critically important items from prescriptions. Not good enough at all when they are life items. Far too many times they have not got what is required . Staff have zero idea what they are doing at all
October 2023 by Richard Fairburn
Disorganised at best. Slow service. Seem to think your stroppy when complaining and it's there mistake. On a plus open late
September 2023 by Sintija Rubene
Went today ( Sunday opens at 11 ) waited for 15 minutes outside to see pharmacist to find out she was late for her work and I should wait some more so I asked how long is it like an 5 - 10 minutes or what , got told we have no idea how long it?s gonna be. What a shame to have many people behind counter but have no clue what?s happening. Disorganised.
July 2023 by Patricia Conlon
Great service. Opening hours are brilliant.
April 2023 by Pauline Gallagher
Took my 93 year old dad for his covid vaccine today . Had an appointment at 10.55 got there at 10.50. The waiting room was absolutely rammed with elderly people. I asked the guy who was ushering people in why there was so many people waiting when it's appointments. He had no idea neither did anyone else in there ,no one knew who was next in line and one elderly lady had been there over an hour as walk ins were just taking over by the look of it. Absolutely no . organisation just utter chaos. Took my dad home and now booked at the GP in May .Complained to the supervisor who then blamed the NHS . I suggest buying a book of numbered tickets and handing them out to the people in turn.
April 2023 by Bobby Jones
More staff then they know what to do with.Twice ive been in for my meds and twice ive been told they be in tomorrow fed up with this place
August 2022 by Terri Shaw
Always got my prescription ready for me to just run in and get it. Brill pharmacists always listen but up for a laugh at the same time I'd never use any other.
July 2022 by Jane Webb
Always lovely, helpful staff. Go above and beyond. Really grateful for their help.
March 2022 by Archie Dorgan
Booked a vaccine here and the person who does them went home and didn?t cancel my appointment. Drove here for nothing
February 2022 by Susan Whitaker
The most disorganised chemist I have ever been in. They got my prescription 4 days ago, I went in for it today and it wasn?t ready. This is the second time it?s happened and I?ve only had my prescription from there 3 times. There are lots of people behind the counter, all moving like snails.There are also boxes of medication which they all have to step over.Will not be using them again ?
