November 2023 by lynda spencer
Had a lovely meal for a family birthday the other afternoon. Had the a la carte menu. All the food we had was really good and cooked perfectly. We all really enjoyed it. Serice was really good too and staff very attentive. We'll return when we're in the area.
November 2023 by Fiona Meigh
Booked an overnight with my husband, arrived just before 3, had to wait a bit to get checked in. Had a drink at the bar before heading to our room, the room was lovely, although cold, had a shower which stayed warm for about 30 secs then went cold.Had booked to have dinner which left a lot to be desired. We both had scallops which consists of 2 scallops and 2 prawns with a few leaves at a cost of 13.75! We then both ordered sirloin steak which consists of 3 small thin pieces of beef, did not even come with a potato for a cost of £30 looked nothing like a sirloin. Staff not attentive. Overall wasn't impressed at all.
November 2023 by barry mccarthy
My wife and I had lunch with family and we all had a great time. The lunch menu had a good variety of choice and not overpriced. The service was excellent from very pleasant staff. Highly recommended.
November 2023 by Mary Tyrrell Place
We used 315 as a venue for my husband's 50th birthday meal for 21 people . From the moment I called in, Nicola was so helpful and supportive with my plan. Some friends travelled from afar and stayed over at the hotel and said the rooms were wonderful . The meal was amazing and the service wonderful .The whole experience was so lovely . Thank you everyone !
October 2023 by Peter Adams
Very understated from the outside but don?t be fooled as it?s lovely inside.Staying for one night was a pleasant experience. The rooms were lovely and clean. The bathroom had a shower I actually understood how to use! ? and you didn?t get wet turning it on.There is lift access to the rooms and there very quite even though positioned on a fairly busy road.The restaurant was delightful. A good menu with lots of options. Service was polite and the food amazing. Presentation was on point and the midweek pricing very keen.I would most certainly stay again in the future.
October 2023 by RAYMONDF
Had dinner tonight with my partner to celebrate my birthday. Food..um..what can I say. Starter for me fish croquettes, not very exciting. For my partner,chicken and duck terrine,again very bland. Mains..for me a very tough and tasteless Venison, for my partner a tasteless end of lamb. We have been here on numerous occasions and always enjoyed the food. What's happened we ask?Food & drinks: See above
September 2023 by kerry pickering
We only visited the restaurant, a weekday & for the Sunday lunch menu.Both menus were great & a very good price. The food was delicious, full of flavour & plentiful. Enjoyed so much during the week, that I took my mum for Sunday lunch & wasn't disappointed. Booking is recommended for the Sunday & I imagine if more than 2, I wouldn't have got in. Can not fault the place, just fabulous.Food & drinks: Drinks were as you would expect. The usual choice from the bar & hot drinks. All well served, in the correct ways.The food is just delicious. It is so tasty & full of flavour, the tastiest food I have eaten out in a long time, especially the Salmon from the weekday menus.Staff were also efficient , but not there all the time, only as & when needed.
September 2023 by NorthStar50254523183
Booked a spa day , went along with my sister. The facilities are ok, quite small. Hydro pool a sauna and a steam room./showers . We were booked in with a party of ladies. For some celebration. All having a great time. Great but we booked for relaxation and the ladies were there for a good time and quite loud . So no relaxing for us . No room to use the pool for us, While they were in there. No big issue we just read our books and used the steam/sauna then used the pool for a little while when they got out. Went for the massage I had booked. The treatment room I was in, was next to the little dining area. As the ladies were having there afternoon tea just at that time , all I could hear , was them enjoying themselves . So again no relaxing for me. Hence didn?t enjoy my massage. Think more thought needs to be put in to why people use a spa, and if big groups are in together , don?t squeeze another booking in, as to me it was a waste of money . Wouldn?t return . The staff were lovely by the way. Just to end on a positive .
September 2023 by M D
UPDATE: Following on from their reply. No we 'was' not waiting for another person, we all arrived together on time as you well know. I can see from all the low reviews that instead of apologising you either say people are lying or you make a sarcastic comment. The waitress, chef and manager were all extremely unprofessional, rude and incapable of doing their jobs.We booked a table for 4, when we got there we had to wait 25 minutes for them to 'set the table' even though we had booked!! After 10 minutes of sitting at the table we had to ask for menus, the waitress brought over food menus but no drinks menu. We made our food order, the waitress didn't write it down and 2 of the main meals came out completely wrong, we asked for them to be changed to what we had ordered. Again the waitress didn't write the order down, I suggested she should so it would be correct this time but she didn't. One meal came out correct but the second again was completely wrong. We asked again for the correct meal, she disappeared the came back and said the chef won't make another order for us. Shockingly bad service as we weren't the ones making the mistake. We had planned on staying for dessert and coffees but obviously didn't as one of the group didn't get a main meal. They even tried to charge us for the meals that were wrong!!!!!! I spoke to the manager, the rudest man I have ever had the misfortune of meeting. From beginning to end the whole experience was TERRIBLE. Don't waste your money going here, there are far nicest places to eat in the area, more importantly with nicer staff.
September 2023 by Carl Lopez
Absolutely shockingCame here for lunch a while back and it wasn?t great tea was cold and food was unsatisfactory and dull I found a hair in my steak but I wasn?t going to right anything but as soon as I found out my family friend was used for 3 free hours for of work but they said it was a ?trial shift? and she called and persisted to see if the business just hadn?t had time to get back in touch her just to get told he?s not in, he?s not here right now please call back, bare in mind they didn?t tell her she hadn?t been selected and they told her in person they would put her on shifts. I find this horrible to treat someone who wants to be employed in a place she got told that people left and got told it?s not a good place to work she still gave it a fighting chance. Do better!
August 2023 by Ann Ingham
Uninspiring afternoon tea.From the outside ample car park. Inside was tastefully decorated and clean....and empty.We had booked for afternoon tea at 1.30 on a Saturday. We were greeted by a waitress who asked if we wanted a drink or sit at our table...being hungry we decided to sit. The tables were prepped accordingly in a type of conservatory with views over hillside and the town. We were offered drinks and then out came the afternoon tea. 2 of us are vegetarian...The sandwiches were small and filled with brie and Berry and prawn & salmon..(.not quite sure if they would be classed as veggie but as I eat fish we didn't complain.) Uninspiring filling to say the least. No cheese no egg no roasted veg no hummus....I could mention many a filling anc choice but we were served with 4 of each brie & prawn.The soup was tasty.Tea was in abundance.The cakes were lovely and the scones were fabulous.So really the only down side was the sarnies.I've had many an afternoon tea and this would not be my 1st choice again I'm afraid. ?
August 2023 by Claudine Smith
Visited this restaurant over the weekend. The service was abysmal they left us (a group of 6) sitting in the bar area for 30 minutes without drinks. Then eventually led us to the table, no menus handed out etc we were just sitting there. They then came over with food menus not drinks. The waitress comes along and asks if we are ready to order drinks?.erm how can we do that if we haven?t seen the menu you may wonder . Along came one drinks menu for all 6 of us!! The attitude that accompanied the menu was disgusting. At this point we decided not to give our custom to this establishment and after speaking to the very unhelpful manager we left. PS I can highly recommend Harvey?s Bar & kitchen for a relaxed unstuffy meal with friendly staff and good food!!
August 2023 by itsnotpete
First impressions were that the food was completely different to that on the website, which doesn?t seem to get updated. Ok, not ideal but fair enough. Unfortunately the food itself was under seasoned and just not that remarkable. One of the dishes had a set of vegetables that collapsed into mush. Another seemed to have grit in the leeks so it appeared to have not been washed properly. We were left underwhelmed.
July 2023 by Zuber Chaudhry
I booked an overnight stay & was pleasantly surprised by the location & the overall standard of the whole complex. To top it all off my room was beautifully presented, I have no complaints, staff were pleasant & attentive.Rooms: Just stunningSafety: Well lit car park, felt secure
July 2023 by GailandMikeH
Food and service excellent! Very comfortable, not rushed and would definitely recommend. Menu had plenty of choice - lovely presentation and superb cooking!
