February 2024 by MàTTHeW
The staff at this pharmacy operate at a slow pace, making the process unnecessarily time-consuming. Whether you're requesting a prescription or attempting to make a purchase, it's difficult to have a positive experience here. They always seem to find an excuse rather than effectively resolving issues. After waiting for 10 minutes and providing my prescription, they realized it lacked an official stamp and instructed me to return to the GP. It's frustrating that they are unable to handle such matters themselves. Overall, the service is slow, unhelpful, and inefficient.
November 2023 by Smriti Bhakta
Really great staff who go above and beyond to help.
October 2023 by Alan Broughton
Called in for a relative's prescription and enquired about a flu jab. Popped back a little later on my way home and got the jab. No fuss and no waiting. Just needed to fill a form in.
February 2023 by Chris Lynch
Been using for 3 months never give me all my meds never tell me that my meds are missing this has happened everytime ex customer
October 2022 by Roy Blinkhorn
Superb hard working pharmacist and hard working reliable staff. Best pharmacy in the area. Keep up the good work!
June 2022 by Keith Lenton
Pick up all my prescriptions ordered online from the doctors next door. They text me when they are ready collect. Always friendly and helpful.Not open Saturday and Sunday.
November 2021 by ian biller
Had a Flue Jab booked and the pharmacy called me the evening before to leave a message they had no stock after a 3 week wait. However I was made aware they were aware of the stock situation way before my appointment and must have been hoping to receive supplies. Not a way to treat customers and now an ex customer.
October 2021 by Steve Warboys
This was my first experience with this pharmacy, after an examination at my local surgery my doctor wrote me a prescription and I elected to pick it up at this pharmacy for convenience. My consultation was Wednesday morning 9.30am I called in at Well Shadwell pharmacy Wednesday afternoon at 16.30pm to be told that it was not ready and they would need at least 2 days. It's now Friday and it's still not ready and they are now closed for the weekend. If I could give 0 stars then I would if I could give 0 stars then I would
August 2021 by Viv Wray
Pharmacists and staff always happy to help and offer advice. I never need to wait long for prescriptions and the store has a good range of products fairly priced plus some luxury/gift items.
July 2021 by Gerard L
I phoned several times in one day to ask if my mother?s doctor had prescribed urgent medication. Each time I phoned the staff were warm, friendly and extremely helpful. When I then visited to collect the drugs, the pharmacy was very very busy but the staff were polite, organised and very helpful in the way they interacted with the doctor, due to an error in the prescription. Rather than just send me away with no medication, before I arrived they had already contacted the doctor and started to arrange a new prescription. Very much appreciated and helpful. The mistake on the prescription was not the fault of the pharmacy and when they spotted it they went above and beyond to find a solution, when their ship was already very busy and they had lots to attend to.
July 2021 by Emma B
Much more efficient than other chemists I have used previously. As well as being spacious and with good access and parking
May 2021 by Scott W
I phoned several times in one day to ask if my mother?s doctor had prescribed urgent medication. Each time I phoned the staff were warm, friendly and extremely helpful. When I then visited to collect the drugs, the pharmacy was very very busy but the staff were polite, organised and very helpful in the way they interacted with the doctor, due to an error in the prescription. Rather than just send me away with no medication, before I arrived they had already contacted the doctor and started to arrange a new prescription. Very much appreciated and helpful. The mistake on the prescription was not the fault of the pharmacy and when they spotted it they went above and beyond to find a solution, when their ship was already very busy and they had lots to attend to.
March 2021 by Gez SL
I phoned several times in one day to ask if my mother?s doctor had prescribed urgent medication. Each time I phoned the staff were warm, friendly and extremely helpful. When I then visited to collect the drugs, the pharmacy was very very busy but the staff were polite, organised and very helpful in the way they interacted with the doctor, due to an error in the prescription. Rather than just send me away with no medication, before I arrived they had already contacted the doctor and started to arrange a new prescription. Very much appreciated and helpful. The mistake on the prescription was not the fault of the pharmacy and when they spotted it they went above and beyond to find a solution, when their ship was already very busy and they had lots to attend to.
