March 2024 by Derek Clark
patricia clark is very pleased with her new glasses
March 2024 by Hannah Ly
After being referred to by my GP, I had a phone consultation to ease my eye infection before I was seen a day later. I must say I have the best experience with the staff from staff to finish.. it is a busy site but with such professional and hardworking staff, it made my visit so comfortable and problem sorted!
March 2024 by Alex
Paid quite a lot for a pair of glasses because I thought it would be worth the investment getting a pair I could stick with after not wearing them for years. They were fitted and I explained at the time they didn?t feel quite right, but I was told I would get used to it.Less than a year later, one of the arms came off while wearing them as it was being bent the wrong way, having never fit my head correctly. I returned to the branch asking whether a repair could be done and I was told no as I had snapped the arm.Specsavers, why do I pay £80+ for glasses that break within a year just to be told I essentially need to buy more? That seems like strange service. I can?t afford to get more, so I?m unfortunately back to suffering with migraines.
February 2024 by asim anwar
Received a great service from Micheal today, I've previously had the great pleasure to be dealt with him before and he's honestly a great person to provide a service at Specsavers
February 2024 by Joe Hill
Couldn't have asked for a better experience. Friendly staff, happy to help and an individually focused experience (not just going through the motions).
February 2024 by ?????? ?????
Service under the bottom, receptionist wasn't polite, probably because of my ethnicity and strong accent
February 2024 by Simon Hopkins
Lovely staff, dida great job and left slightly poorer. Good location and not at all busy on a Sunday afternoon
February 2024 by June Wormald
Excellent opticians. Brilliant service, friendly and helpful staff
February 2024 by Waddah Alhasan
I am very impressed by the outstanding service provided by Stuart. His professionalism and politeness were exemplary. Stuart demonstrated remarkable expertise and patience in helping me select the perfect pair of glasses, ensuring that my specific needs and preferences were met with great attention to detail.
February 2024 by petre leon
Good treatment, high professional level, very friendly and without words it is an extraordinary place, both in terms of staff and machinery, a 10
February 2024 by Katie Bates
This store was amazing. I came in with issues with my eye. From the moment I came in they were very welcoming and saw me as quickly as possible. Turns out I needed to be referred to the hospital and I'm now booked in for emergency surgery. Without their quick thinking and support I hate to think how much worse my eye could be! I didn't get peoples names as I was very emotional but I really appreciate all involved! X
February 2024 by Bobaki Kabobi
Very friendly and efficient staff at this branch.
February 2024 by Janine Bennett
Opticians
December 2023 by Ana Inacio
Staff very friendly and helpful and the glasses are affordable. A big thank you to Micheal, when I came to the store to pick up my glasses on the 07/12/2023 at around 17:00. Micheal asked me to try my glasses on and when he noticed that the frames of both my glasses were sliding down, he took he's time to fix them. Also a big thank you to the optician I saw on October, she took her time to check my eyes because she was concerned that my eyesight was worse, she took her time to check my eyes and answering my questions.
December 2023 by Luke S
They give you glasses that aren't the correct prescription. I had my eyes tested new glasses a few months ago, initially the glasses seemed fine until I got outdoors and need to read screens. Been to an independent opticians and the prescription matches what specsavers said it was but when she tested the glasses they didn't match the prescription. I understand mistakes happen but when I went into store the gent front of the store was adamant they was correct my vision could have changed (the vision test I had at independant matches the one specsavers have done and its been the same for a good 8 yrs)and only when I prompted I'll be seeking further action as I've had the glasses checked and they aren't correct he then offered to check them.Due to how it was dealt with and the lack of ownership of the mistake and refusing to acknowledge there may be a problem I will be escalating the matter.