March 2024 by Liam Kiley
Great experience dealing with Lee at Richer Sounds Leeds. Lee was very friendly and knowledgable, my new LG C3 arrived on the day it they said it would. Great service and great pricing, highly recommended!
February 2024 by martin jones
Called the store on Friday and spoke to Anthony. Gave me some great advice on a new TV and actually sold me a better TV at a cheaper price. Went down and saw it in store. Great advice and friendly service. Even parked in the loading bay at the back and he helped me carry it out to the car. Top class service. Anthony is a credit to the business.
February 2024 by Graham Bedford
It's been a fair few years since I dealt with richer sounds (which was a good experience last time)I bought a projector and ceiling mount with a view to connect it up to an av system.Customer service like this is rare to find.Clearly they recruit people who know what they are talking about.Not only that but you get the kind of customer service that can only come from someone who genuinely is interested in audio and visual equipment.I had an issue where the vertical distance above my original projector purchase wasn't suitable for the room. They exchanged it for another one which is perfect with no hassle or drama.I normally try to put something that could be improved upon but to be totally honest the whole experience was faultless.
January 2024 by M T
I purchased my 77? TV from here, best price guaranteed and even got a home cinema package as part of the deal. No other high street retailer or online store came even close plus it comes with 6 years warranty. Anthony was the sales executive looking after me, great friendly service and follow up.
January 2024 by Daniel Marshall
Bought an AV set-up from here in December 2023. I'd gotten advice on the kit I Needed back in Jan 2023 from Paul. He spent about an hour advising me on various options and I left with a quote, no hard sell. Called Paul in December 2023 and he gave me a great deal on the recommended kit. Here's the thing, I'd extensively researched the kit but bought it without hearing. Buying blind and it's superb. These guys know what they're doing.The best thing for me though, is the service. Just called with various questions on the kit, best config, questions on cables etc. Spoke to Ahmed and he had all the time in the world for me, giving me great advice. It's rare to find a genuine company like this. Deal with them once and that's it for life. Superb.
January 2024 by kakwan tsang
I was met with Paul at the counter and I was met with comfort, knowledge and may I say with a certain grace and quickness, as he, almost without thinking, grabbed the very thing I needed.I was amazed, stunned at the very thought that I would be getting with my day ahead early and getting the end of my day the same pace.I am delighted to know that your team has someone like John and I?m sure the other mandems are also the same x
January 2024 by paul greenwood
Helpful, honest advice. Good to deal with a business that?s not out for the fast profit and wants the customer to be satisfied.I made a mistake and bought the wrong product online. All the staff in the shop were great but a special thanks to Joe for going above and beyond.If you?re not 100% sure what you want or need, just call or visit the shop, they?ll sort you out.
January 2024 by jamestidswell
Bought a new OLED from Richer Sounds towards the end of the year, Joe was incredibly helpful, from the initial enquiry right through to after care. Had an issue with the remote and Joe was on with sorting a solution immediately. Couldn't have asked for more, thanks Joe!
January 2024 by Costas Kyriacou
Chris thanks to you and your team for all the help, information,demos and perseverance.Excellent service.Got the Onkyo TX -Rz50 set in 7-1-2 mode this av amplifier is fantastic even with my set up, score a 10 from me for the amplifier and you guys.I hope you noticed I had some help from my cat.???
January 2024 by Albert Chan
The first time i visited Richer Sounds in Leeds and very impressed with the service and the information about my product enquired. Very professional comments from Anthony and i finally made up my mind to purchase the speakers and now enjoying a lot of them.Highly recommended and thanks to Anthony again
January 2024 by Michael Atkinson
Anthony was very helpful throughout the process and even helped us to load the TV into our car.Richer Sounds is the only retailer I go to as a matter of course (I always look to see what everyone else is offering) because the service is second to none and pricing is generally competitive.
January 2024 by Mark Bridgman
Great service as always. Anthony was extremely helpful get me sorted with my gear and helping pack it for easy carrying.
December 2023 by Kieran Chappell
Came in looking for something specific for my system. Michael was unbelievably helpful, went out of his way to find the product I was looking for and was extremely knowledgeable. Whilst the product i would've liked wasn't in stock, I will definitely be purchasing from Richer Sounds in the near future. Shop here if you want to purchase with a brand that appreciates their customers.
December 2023 by bee dee
I purchased a Denon sound bar and through my inexperience I needed to clarify a few details that would enhance my listening. I rang Richer Sounds in Leeds {who have a system in place when they are busy will ring you back}. Without any prompting a gentleman called Anthony rang me back and helped me resolve some questions about the Denon soundbar.He was really positive,helpful and patient,nothing was too much trouble. I would recommend Richer Sounds 100% and in particular Anthony for their knowledge and OUTSTANDING SERVICE,along with the keenest prices ,far better than any other retailers who do not even take phone calls. There is no need to shop anywhere else when choosing a sound system and tvs.
December 2023 by mick burgess
Great advice from Paul via the telephone with my Choices of speakers. Really happy with the quick next day delivery service from them. Been buying from them for over 30 years now. Wouldn?t buy anywhere else. Keep it up!!
