March 2024 by Tobias Johns
Ordered a pepperoni pizza online for 15.99 fine.It asks me for the deal role and icecream.I say no. Ok. Check out. £15.99A few moments later??.. 40minsSome blokes banging on my door with the pizza!Behold! Ice cream and rolo!!! Looks like my three year old made it. Bloody disgustingCold pizza and overcharged me!!!!£25.47 it cost me. Only found out when he gave the receipt!Shenanigans!!!!!!! SHANANIGANS!!!!!!Very poor service, rip off merchants. Food quality?. Zero. Don?t use this place! Check out the photosToo greasy! Zero effort on desert.I am dumbfounded.Shenanigans!!!!!!!Look at the ?desert? LOOKWHAT ARE YOU?A dropped mess squirted with caramel?For a tenner!!!!!!!!!!!!SHANANIGANS!!!!!!!!!
November 2023 by Yusuf Rowland
Rude - did not want to speak to me and didn?t even ask if I wanted collection or delivery; just hung the phone up. I called back to find out if they deliver and he was rude once again because I asked how much it would be. So he told me it would take ?ten minutes to find out how much it is? and then put the phone down.
October 2023 by Sara Niculai
I asked them to repeat something they called me an
June 2023 by sas
It's basic pizza. But delivery is quick . X
May 2023 by Bakar Ranian (Baks)
Decent friendly staff customer spot on
January 2023 by tajinder sagu
No chillies on my pizza. I ordered chillies
January 2023 by Holly
Great food. Friendly staff. Never was a huge fan of Pizza Hut but this place definitely changed my opinion.
January 2023 by Atheist Ertugrul
Consistently high quality pizza's. Keep up the great work
December 2022 by zuher Ebrahim
Very kind , courteous and attentive staff especially a very respectful big up to Sammy ?. Very good pizzas ! ??
December 2022 by Umar_ FiFa
Forgot to send me the 1.5 l bottle I ordered then don?t even answer the phone
October 2022 by Trip Singh
Never order from them. Worst customer service at chapel allerton branch. They don't answer phone. We placed an order for home delivery . After Waiting for more than an hour we tried calling them and after many unanswered calling attempts they said that the driver could not find our address. They could have phoned us to inform us about that but rather than using their brains they decided not to answer any calls. The staff member said they will send an ice cream as compensation of the 2 hour delay in delivery. We waited another hour and tried ringing them million times which they never answered so we drove there and the staff member at the counter laughed at us when we mentioned our address and gave us stale pizzas which must have been sitting on their counter for those 3 hours. No apology or explanation as to why their driver could not find our address or why they did not ring us back with any update was given . The pizza tasted like cardboard and smelled like cardboard after being sat on their counter for over 3 hours. I would never order from pizzahut again and would advice anyone reading this comment to stay Miles away from pizzahut. They have worst customer service.
October 2022 by zorro sp
placed a order . After 2 hrs the order never arrived tried calling them numerous times no answer .. finally got a answer after many attempts .. asked where is my order ? the response was the driver could not find ur address.. so I gave the address again which she confirmed was correct .. another 2 hrs no delivery so I rang again no answer... so we drove to them only to find out what's going on. the woman there laughed and said oh sorry we had the wrong address on our system ...and said here u go and gave a free ice cream. but yet she confirmed my address on the phone . very very unprofessional staff I'm truly saddened to get this treatment from a pizza hut franchise... shocking ... do not order from here ..the pizza was cold and soggy when we got it paid 28 pounds for it.. I wanted to seriously kick off but my wide made me think twice... I will take this one on the chin ... very very disappointed
October 2022 by Frank King
Never answer the phone. Pizza was very doughy, not the crispy base I was hoping for and overloaded with cheese. Lacked sauce
June 2022 by Hol
Great food. Friendly staff. Never was a huge fan of Pizza Hut but this place definitely changed my opinion.
June 2022 by Harry Smith
The pizza wasn?t cut properly and the meat feast was dreadful waste of £26.