January 2024 by Cristina S
Lovely staff at the White Rose Pandora store! Ellie and Katie have been absolutely wonderful today when I was in store, and Becky was also fab as she managed to get me a special ring I wanted after making a few phone calls, when other Pandora stores wouldn t even bother. Today I picked it up from store, so wanted to rave about these three female staff at White Rose, who showed they truly care about their customers!
December 2023 by Susan Green-Steele
Christmas shopping tends to include jewellery for both daughters, shop assistant was very nice,helpful , and we left Happy and satisfied
December 2023 by Dave Ellis
Good service but not much choice
December 2023 by Kathryn Ryan
Very busy. I only asked for some Rubber stoppers to stop beads from going together and all there Wanted to sell me was Pandora beads. From £20 up to £25. +. A lot of money if you Have lots of beads on your bracelet. We are not all made of money.
December 2023 by Susan Smith
Could have come out of this shop, many pounds lighter. Plus the stock to choose from, was amazing.
October 2023 by Lee J
Don't bother. Use the Internet for your sanity. Waiting on Saturday for 40 mins but had to leave as had other commitments (like who really relishes the fact you have to wait that long especially when you've already taken the time to order online previously). Returned on the Wednesday to collect said order but was told photo id was not acceptable as I was collecting for my wife who incidentally was with me on the Saturday. I would have accepted this but never once did I receive an apology for the amount of inconvenience they caused me in store and was told in certain terms that if I'd have just gone to the store I wouldn't have had the issue. Well I won't have the issue again as I will not use Pandora again. You can see why bricks and morter retailing is in decline with service like that! Some people would do better with desk jobs!
September 2023 by Kathryn Collins
I love Pandora, I have a lot of jewellery from there. Would highly recommend.
August 2023 by Lynne Ellis
Didn't stock what we wanted so a disappointing visit
July 2023 by Dawn Penty
Waiting in a queue for 20 minutes so far 3 customers left already, just 2 staff with customers all this time. No wonder people are going online it?s quicker. What process do you have for customers that know what they want, and then finally get to a staff member who tells you it?s not in stock. Terrible, needs re thinking ?
July 2023 by Megan Owen
Got served by Ria - she was very friendly and bubbly and knew exactly what I wanted. Made it an effortless experience!
July 2023 by Olivia Ridley
The store was fairly busy when we got there however this wasn?t an issue as it gave us chance to have a look around. We were served by a really kind and helpful employee named Ella, this made us feel really welcome and her customer service skill is commendable. Thank You Ella, we would like to wish you well for your graduation and future!
June 2023 by Neil Sowden
I spent well over £100 on Monday 29 May. The girl who served us was excellent.Like other reviews, the manager wasn't really helpful with regard to the queues. She never came over to explain waiting times or apologise for the wait.Also when we finally reached the end of the queue she left us there and was stood talking to a colleague preventing her from serving.Fortunately the girl who served us was very attentive and helpful.
June 2023 by Don Li
Placed an order for click and collect. 24 hours later said order was cancelled. I called the store and the adviser was rude
May 2023 by K W
If I could give zero stars I would. I purchased a charm & was given an empty box, as the assistant forgot to put it in the box. I returned a day later to collect & wasn?t allowed a carrier bag, as I was given one the day before to carry my empty box?!! Store manager couldn?t care less about the poor service
April 2023 by J J
Great service (it had been busy with a queue to be served) but we returned when quieter and were served very quickly.
