February 2024 by Julie Casper
I am a regular contact lens customer who happened to ask if anyone in store would be able to mend my sunglasses. Ellie at the White Rose was so lovely and managed to fix them, despite them being in a state! Thank you for being so kind and for taking the time to go above and beyond your job! It is much appreciated! ?
February 2024 by Cristina Dumitrescu
Very nice and professional staff
January 2024 by uzayr musa
Went into the White Rose centre this past Sunday and was hugely impressed by the service I received !!! Spoke to Jamaal after seeing an advert regarding laser eye surgery. Jamaal was very knowledgeable and talked me through all the ins and outs of the procedures you guys have to offer. Can?t wait to get my consultation booked in. Was great to see such care in the customer service and he listened to everything I had to say! Will definitely be coming back to see Jamaal in the future.
January 2024 by Luqman
I Recently inquired about glasses, and I must say Jamaal went above and beyond! His assistance was incredibly helpful, guiding me through the selection process with genuine care. The personal touch he added made the experience outstanding. Exceptional customer service ? highly recommended!
December 2023 by Jayne Busfield
My husband has recently undergone lens replacement and subsequent aftercare. He has been looked after by the team in a professional and caring manner throughout and would highly recommend Optical Express for anybody looking into this procedure.
December 2023 by Daniel Toader
Wonderful experience with Optical Express White rose: I brought my pair of glasses with both lenses detached after I sat on them; although It took a while, I?ve got them Like new and that was for free, you made My day :) Many thanks!
December 2023 by Sam Aspinall
Great experience with Optical Express White Rose dealt with Kerry who was amazing throughout the process, felt very comfortable & provided me with all knowledge I required. was a great experience and highly recommend them for a consultation if looking into Lasek/Lasik.
December 2023 by Safia Khan
Arrived to a warm welcome. Treated kindly by staff, I had my consultation with Sophie and spoke about being nervous, there was a lot of reassurance and support. All info given was helpful and supported my decision to proceed.Overall a really great experience.Glad I picked optical express??
December 2023 by Allan
Brilliant 5 star service from Lauren and Kerry at Leeds white rose clinic. Always professional and happy to help. Cannot recommend them highly enough
December 2023 by Lee Roberts
great service with a smile yet again at OE at white rose....many thanks to Lauren and Kerry...very helpful and knowledgeable.thank you
November 2023 by Vicky Eason
Had a consultation for laser eye surgery. Staff were friendly and knowledgeable. Sophie provided excellent customer service and was very helpful. Thank you.
November 2023 by Lesley Price tesla cars
I have been a customer of Optical Express for many years. Together with my wife we have always found the staff very polite and helpful. I recently felt the need of a second test because of my discomfort with my distance glasses.The optometrist was very careful in examining my eyes Extremely patient with the test and did explain that the fact I have injections in both eyes for macular degeneration every eight weeks will distort the vision.I chose to have a second pair of glasses as a back up.Many thanks to all concerned
October 2023 by Clare Bussue
Thanks for all your hard work and you should be proud of your company and thank you for supporting me and being patient and helpful and being kind .and thanks for letting me been a customer too . and I'll always recommend my family and friends at this opticians too
October 2023 by Chris Field
Super efficient and friendly service. Big shout out to Lauren and Kerry in store who were very helpful and offered constructive advice on choice of frames.
October 2023 by david norville
My wife recently had a consultation at the White Rose Clinic, the service she received was absolutely first class and she has booked lens replacement surgery. Sophie who advised us, was newly qualified but very professional and friendly.