March 2024 by Jordan Beagle
These guys told me I have GAINED ~20% tyre tread depth over the course of 3 months.Also told me that my brand new tyres (which another Halfords? branch fitted the DAY BEFORE) had the exact same tread as my old tyres.Someone clearly isn?t doing a job there.When I raised the staff member didn?t seek to understand but instead played it off and tried to gaslight me into thinking I was wrong.
February 2024 by Siobhan Doyle
Terrible service from start to finish. Plenty of better options out there in the local area. Shop local not with this faceless company.Didn't do work paid for. Poor service, lazy.
February 2024 by To ST
Slots you can book online are drop off times not when they can look at your car.
January 2024 by Queen Kaz
Over-priced, liars, cheaters, obnoxious, greedy, pulled the wool over my eyes & i suggest you should avoid / keep driving further down the road !!!!!
December 2023 by Mandeep Singh
DO NOT TRUST HALFORDS!!UPDATE 21/12/2023Called the Halford Auto Centre off the back of the response from Halfords below. The technician who would not give his name after asking for it severals times and being rude and condescending repeatedly said if you have a complaint call the 0330 number. And eventually put the phone down on me. I then called Halfords head office who logged the formal complaint and assigned it to the regional manager Scott. Scott rang and asked me to come on the the branch with the original air filter which I did today. He immediately said you are correct and the interior air filter has not been replaced by Halfords and they cannot guarantee if the other parts were also replaced as part of the Major service.They are now in the process of issuing compensation in the form of a full refund. But ofcourse this doesn?t account for all the time I wasted, petrol use and most of all hassle and stress this has caused. Let?s see what happens next.Original review - Took my car to Halfords Roseville Road service station for a Major Service on the 28th of Nov 2023, paid £279.00 + £30 for engine clean. Obviously I can only trust that they did the work with honesty and integrity. The attached pictures shows the work carried out on the Halfords invoice. I?ve since on the 9th of Dec 2023 taken my car to another garage to help diagnose a separate issue and they?ve checked the interior air filter which has clearly NOT been recently replaced (11 days ago) according to the mechanics. Even though it specifically states in the invoice that it was replaced by Halfords. You can see the amount of dirt and wear and tear on the old interior air filter. I am SHOCKED to see this and now feel I have been robbed and taken for a mug by Halfords. This has left me with utter disgust. Not sure where to go with this. Any advise would be helpful please.
December 2023 by Amarnath K S
Never using this garage again. Booked for a repair check. Made suggestions without even looking at the car. Told me that I need to come back another day if they have to take a look at it
December 2023 by BELWAPO
I cannot recommend Halfords due to my recent service experience at the Leeds Roseville Road branch. Despite bringing in my car for an EPC light issue and following the recommended services, my car broke down immediately after leaving the garage. The diagnostics were inaccurate, resulting in additional expenses and inconvenience. The overall service was substandard, and the breakdown occurred within moments of leaving the premises, leaving me deeply dissatisfied.
October 2023 by chris
Extremely helpful and professional service fully recommended ??
September 2023 by Nomad
Did an air con bomb for me which I didn?t ask for, didn?t fully air it out thanks to them I now have sinusitis. Completely and utterly useless.
August 2023 by Clare Deacon
Friendly staff but just found out from another garage that all six advisories on my mot were not needed.
July 2023 by Kev Burridge
Good guys with fair prices and good service, not always gonna be the fastest garage but will get it done for you on the day if they can. Good lads and good work. Will return if I ever need a garage and am in Leeds city centre or near by.Just to let ya know how friendly they are, when I arrived as my brakes had gone soft, it turned out I needed a new brake pipe but they diagnose and show me the issue free of charge, I drive home after a free top UK of brake fluid, and then returned the next day as I was happy with the way I was treat. Job was done at a great price and they price matched for me ?
June 2023 by Mandy Tait
These guys got me out of a difficult situation. I was a long way from home when I got a warning re my brakes. The Audi garage in Leeds couldn?t help. I was left not knowing whether my car was safe to drive or not. The staff (particularly Umar) put my mind at ease and got the job done. Extremely polite and helpful. I was able to make the long journey home safely. THANKYOU!!
April 2023 by Nick Parker
Staff were great, booked an MOT test online with literally one hour notice. Got there and they were clearly busy but had no problem at all getting it done. Even showed me around the car and what needed keeping an eye on whilst it was up on ramps. Would definitely book with again.
April 2023 by LMS TOUBA TRENTO PRODUCTION
Professionnel and helpful?Thank you Matt for the great service.First time using this Garage. Impressed by the tidiness and cleanliness of the Workshop. The service matched the first impression.
April 2023 by Charlotte B
Exhaust rubber hanger had broken, it was replaced really quick. The service was really friendly I'll definitely use again!Service: General repairs & maintenance
