March 2024 by Gilly Rollin
Bought a new phone & tablet. Great service from all staff we interacted with. Especially Michael & Idris. Thank you for looking after us.
March 2024 by Luke Kirk
Horrid store, horrid people, horrid company.
February 2024 by Darryl Townend
Had to wait 45 mins to be seen, then it took another 40 mins just to renwew my contract.
January 2024 by Glynn Mather
Very helpful and even saved us some money by comparing existing with new deals
December 2023 by Ewok Tribesman
Called in to discuss upgrading my broadband package. I spoke to Michael, who was friendly, chatty, helpful and professional. He was knowledgeable in the subject and gave me food for thought on my query. I decided not to upgrade just yet, as I'm going to see my current contract out.I don't usually like being pounced on when I walk in a store, but Michael was laid back and casual with it. A great approach. It didn't feel forceful, and I didn't feel pressured into making a purchase.Contrast that with my visit to the Vodafone store, shortly after, and it was day and night. With Vodafone, I was hardly through the door before three staff members were vying for my attention. They seemed forceful and deceptive. Very 80's double glazing salesman approach. I had several different routers in my face and was being told when the installers could be there before I even knew the price of the package. I was struggling to get a word in and had to make a reason to leave without buying.I'll be returning to this EE store when I do decide to upgrade. Great customer service, as I've had from this store before. Thanks.
December 2023 by Krystian Przybylak
no help from them. they cannot fix what is a mistake on their part.
October 2023 by Charlotte Eamonson
Went with family to help them get new phones and tablets :) staff both times round were really lovely and helped them get a good deal with realistic allowances! Thanks EE :)
October 2023 by Graham Giles
It's become harder to get on the site to check my data use, not sure why?
September 2023 by Andrew Vater
Emily in the whiterose leeds depot was fantastic.Emily was friendly and very helpful.Both me and my wife felt we were getting the best deal for our money.If only all your Depots had someone like Emily, you would definitely be miles above the competition.
August 2023 by jack Goodacre
Went in, tossed a coin and the first person to answer, head or tails, got my custome. Excellent, my query was answer and quickly dealt with. He did a good job. Sorry, did not catch his name.
August 2023 by Alan Hayward
Very short visit to price repair. Very expensive. Bought replacement elsewhere.
August 2023 by Andrea Brooking
Excellent! Staff helped enormously thankyou x
August 2023 by Mitt
Sohail helped me out massively with a short term sim.
August 2023 by iajaz khan
Excellent customer service, swooped my normal sim to E-sim without any issues
July 2023 by I M
Professional and helpful staff.
