December 2023 by Dawn Bailey-Hague
Boots have very good selection of other items as well as 'pharmacy", Always worth a look around as they have some great offers on.You can order on line goods and collect Very helpful and knowledgeable staff. Bp checks etc , Great pharmacists on duty for advice. Prescriptions etc.If your GP doesnt sign of your repeats its not Boots fault if its not ready, they get some angry "patients" Their text service saves you going too soon for meds. Great asset to the village
December 2023 by Sue Frederick
Staff are so helpful and friendly - go the extra mile
August 2023 by Paula Nicholson
Certain staff are very rude and unhelpful....Waited 10 days for my prescription to be kept getting told we are understaffed and are 2 days behind absolutely terrible service and it's, only going to get worse as the village gets bigger....Wish there was an option for minus stars
July 2023 by Elaine Feaviour
Staffare helpful and knowledgeable.Shop is clean and bright.
June 2023 by Yann Langdon
Painfully slow at serving. Never open up the second till even when there's a massive queue. Causes all sorts of problems when person in front has some kind of convoluted problem.
February 2023 by Russell Edwards
even though they have my prescription delivered in, they refused to prepare it on Thursday 02.02.23 and said they will do in Saturday 4th Feb 2023. even though i have explained i have run out of medication required to prevent blood clots on my recently fitted mechanical aortic heart valve, but the lady just said they won't help and prepare it as urgent or to help in this situation, they will only do it on Saturday! In the meantime then i suppose the risk of a blood clot is worth the gamble for them at Boots!I am absolutely disgusted with the attitude that this particular lady had and the complete unwillingness to help in such circumstances. Customer service and compassion completely missing here!
January 2023 by Courtney Hawkins
I rang up for a certain drug that they could not get and did not have in stock
December 2022 by Zara Richardson
Terrible pharmacy, the second time iv been in for a prescription today to be told a 10-15 min wait, the first time it was 50 minutes, i had to ask how long it would be to be told they where going as fast as they could and sighed at, its supet busy so completely understand the wait times but they need to be honest so you can decide to come back. The second time today i was agaun told 10-15 mins, half an hour went by with a poorly baby so o asked again to be told they must of shouted me because it was back in the fridge, i was sat right next to the counter trying to keep my baby happy, i didnt hear them shout and i was the only one in at this point and no staff thought to ask if i was ok just sat waiting, the lady on the till didnt say anything at all just handed me the bsg. Their was 2 women on the till one was lovely one was miserable.
October 2022 by Stephen Lupton
I needed an emergency prescription but the support given to get this was poor. The pharmacist said he had considered my circumstances, but he had no idea because he didn't ask or listen!I genuinely believe that most people facing what I faced today would give up and skip taking their medication until their GP/ usual pharmacist was available, leading some people to illness which could be entirely preventable.Please think big picture Boots in Sherburn in Elmet. Consider people as people not objects you are dispensing to, and listen to support compassionately.
October 2022 by Stuart Ryder
Can't believe going for my influenza jab. Today appointment booked ask me to fill in 25.questions in on shops tablet. 74years.old not cluehow .to to use ne.s walked away. Not got my jab.
October 2022 by David Connors
Excellent service and lucky to have in the village
February 2022 by Alex Grace
Small and convenient little shop
September 2021 by Kathleen Lodge
I live in the village but try not to use this Boots store. Called in to get two items and both out of stock. I feel its most times i go in here i cannot get what i need then have to trail to The Springs. The staff are polite.
July 2021 by Michael and June Caulfield
Went for flu jabQuick and easy
July 2021 by Michael Werritt
Great local chemist
