March 2024 by Simran Padda
I highly recommend Genuine Carers for their exceptional care of my grandmother and late grandfather. Their compassionate and dedicated team provided personalized support, especially tailored to my grandmother's disabilities and challenging behaviors. They demonstrated professionalism, kindness, and patience throughout, ensuring my grandparents received the utmost comfort and dignity in their care. The staff's attentiveness and genuine concern greatly eased our family's worries during a challenging time. We are immensely grateful for the invaluable support provided by Genuine Carer Care Company.
March 2024 by Ankush Singh
I highly recommend Genuine Carers for their exceptional care of my grandad. Despite his challenging behavior and disabilities, they provided compassionate and professional support while fair few companies refused to give him care. Their dedication and expertise made a difficult situation much more manageable. We are truly grateful for their outstanding serviceTA
October 2023 by Annalise Crossley
Very very poor care they left my boyfriends dad in his chair all night and just left him there I would Definitely NOT recommend using this service
July 2023 by Debbie Sheila
These are the worst care team ever DO NOT HAVE THIS COMPANY LOOKING AFTER YOUR FAMILY
February 2023 by Thomas Roderick
Very very poor care. miss or late for visits unbelievable ammount of cross contamination the other day i visited my dad who is very poorly and found poo on the door handle still waiting for the last complaint i made to be looked at and taken seriously if u care about your loved ones i wouldnt use genuine carersTold the carers my dad doesnt have a c pap machine and they seem to try get me to do everythingMy dad paid nearly 400 pound for a dryer and because hes old nd grumpy one of the carers filled it up with dirty water from the mop bucket rung the manager and basically did nothing (very very poor)I have months and months of videos and photos way to many to up load like used nappies left in the laundry basket poo on door handle mopping the floor with 2 day old bucket waterIt seems there doing it on purpose
November 2022 by Ess Khan
Highly recommend Genuine Carers Oxford services for domiciliary care. They are very professional. A robust care assessment and plan is delivered to a high standard for both my mum and sisters care needs. There carers are well-trained and aim to be time and if delayed inform us so we are not left in lurch. Have a dedicated team always on a call and you can call them at any time. If you need something changed it's done straight away. Care team are reliable and friendly, have the right attitude to their duties and responsibilities .They are polite and well mannered and most very efficient.
November 2022 by Imaya Jones
Genuine Carers Oxford is absolutely fantastic!I would not hesitate for one second in recommending the carers or the management judging by the way they care for their clients. The communication is remarkable and the Care Managers are lovely. They deeply care about their service users and are always sure to go above and beyond.
November 2022 by ADENIRAN ADEBAYO
We feel incredibly lucky to have found and highly recommend Genuine Carers who have looked after my brother with complex needs for over a year now. Management team are approachable and professional, and always on call. Carers are friendly, compassionate and patient. They high level of care has given us peace of mind knowing he is in good hands.
