September 2023 by O ?Hank the Tank? W
I'm not satisfied with my 'visits' given that service was impolite and prices were ridiculous, especially for what I got, an ear infection which hurt me more than it should have for the following time I had to wait, this is an outrageous issue that shouldn't be happening, I take it they don't have proper care for these things and they also persecuted me for doing all the correct things in order to not get an infection. The business or the people working are in no position of power to be making these actions through the unhelpful service they provide causing harm and giving unattentive feedback.
September 2023 by Dxrker Days
Ear infection and they never told us that steel was highly reactive and bad for some people all they said was it was the cheapest (BEING £30+), ended up getting an infection and they said change earrings within 3 weeks and when we went back to tell them my earring holes closed and they won't give any discount or re pierce for free. They messed up my niece's piercing too and the bleeding wouldn't stop for a long time. They don't know what they're doing. Super unprofessional and I'm super upset that the pain I went through meant nothing because I can't even wear earrings.They also started blaming me for not taking care of my earrings eventhough I listened and did everything they said and then they blamed my body for reacting the way it did with them but telling any safety or health things before we got it done.
September 2023 by -Nova Studios-
We had to pay £30+ per piercing so in total for 3 people we payed £123 for all of us to have an infection or it go wrong
August 2023 by Leesa R
Found the manager really un -welcoming and it?s very overpriced for piercings
July 2023 by Kay
Visited store yesterday, asked an older lady with pony tail for help (she wasn?t happy I asked) was only answering my questions with yes/no answers. Super rude and horrid customer service. Will not visit again.
June 2023 by Katerina G
Came to this store to buy bracelet, today 12.06.23 in the morning. Straight away I asked to seller at the till, have you plaited silver bracelet? She spoked by phone I think with someone private person. She said no, not left phone from hands. After few seconds left a phone and said that have got only silver bracelet. I asked to show, she showed to me and went to speak again by phone. I looked to bracelet and it was said that it is plaited silver, not silver, how she said. After I heard from seller: " Yes, she still here." Probably it was about me, because no one was in store at this moment.I choose another bracelet, and when came to pay for it, she still spoken with someone by phone.Seller served me, but I was very dissapointed with the service what I get. Not surprised that they haven't any customer in store.Not recomend this store at all.
May 2023 by Raine Dakin
Terrible service and rude staff , not welcoming at all . After I went to joker 666 in packhorse and had the best experience, the staff are so lovely and do their job brilliantly . I highly recommend you go there for your piercings ????
April 2023 by Ash
Shop was busy Saturday afternoon with plenty of customers waiting yet not one single member of staff serving?! Looked all around for someone but the only staff member was on piercings?! Wouldn?t bother again.
March 2023 by Maureen Peters
Very good great staff aswell
February 2023 by Charly_ Louise
Took my daughter for her ears piercing and I would have given 5 stars but I wasn't happy that there is no prices for the earrings etc. I was told prices start at £52 so I went with the lowest price to look when I get home there's lots lower. I Feel conned!
February 2023 by Teresa Diaz Mota
Don't recommend, very expensive and I had lots of problems with my pearcings
January 2023 by Keisha
Very disappointed Went to get my little girls ears pierced the manager was not very welcoming and warm could tell she couldn?t be bothered to do it. I was told it would be no cheaper than £65 given no information or guidance so I decided to call Claire?s in Leeds trinity who was lovely and very helpful she said it starts at £22 then goes up to £65 very disappointed Huddersfield will not be backThink staff Would benefit from customer service and knowledge of the products training
December 2022 by DAVID MANSFIELD-HOLBROOK
Got some lovely Xmas ear rings for the two ladies in my life
September 2022 by ellie kellett
got a lobotomy from here, thanks claire. 4 stars because i?m still depressed. slay.
August 2022 by Andy Butterfield
Just took my daughter for her ears pierced. She was a bit nervous but the lady in the shop was amazing real asset to you company. Made her feel fine and assured her it didn?t heart even did a pinky promise. And she didn?t flinch. Thank you.
