March 2024 by sammy palfrey
Very helpful and as we were buying a dishwasher and TV it took a while but no-one else in the shop. There wasn't a great choice for either item but we wanted to buy locally. We havent had delivery yet so we will see how that goes
March 2024 by Naomi Bolt
Very poor service, I was promised phone calls that never happened, I had to ring them and chase them. When my dryer finally turned up at the end of the day when they were closing, it was the wrong dryer it was a vented one and NOT condenser. So now I have nothing to dry my washing. I also have to pay a extra £30 on top of what I already paid to have another one delivered possibly Friday or Monday or when ever they can be bothered basically really annoyed.Very poor service.??Avoid, avoid, avoid
March 2024 by Ethel Lumb
Very helpful and professional staff both in the shop and when installing the appliance
January 2024 by Bartolomej Sana
I bought refurbished dishwasher which in 2 months time went slowly down the hill and now i had it 6 months and its going to the tip as broadbents are saying that i had bad luck with it and there is nothing that they can do they gave me number to ring their repairer where it says number doesent exist and that he will charge me that had warranty 3 months which expired. Eventhough, 6 months and it stopped working i used altogether about 3months out of those 6M. Very bad experience not purchasing ever again they sold me faulty dishwasher and expect me to pay their repairer even more could off been better to buy brand new
January 2024 by Christina Cotterill
Paid £50 up front to get my soundbar fixed. (Admittedly this was some time ago, very delayed post). They made one phone call to be told it was too old to get the parts. The decent thing to do would be to refund that person as you have done literally nothing for their £50, but nope - wouldn?t entertain it. Awful way to handle business. Robbery.
December 2023 by Justine Hedley
Received my new washer on Sat afternoon. Delighted with the service from store to door.I have purchased many electrical items over several years & the customer service is excellent.Nothing is too much trouble.My dryer & washer needed to be swapped around to fit & time was spent getting it all just right.I definitely recommend.
December 2023 by Dave Jones
Needed a new freezer sales man answered all questions so we could decide which one we needed arranged delivery and it arrived 4 days later excellent service
October 2023 by Michael Teet
Had our TV delivered and installed two lovely men 5 star will order from them again lovely company
October 2023 by Jim Crabtree
Excellent service.Excellent washing machine installed and tested.
October 2023 by Snugdem Boogums
So helpful and cheerful, great positive energy
September 2023 by Kim Warren
Excellent customer service, delivery, communication, installation and competitive prices. Great to be able to support a local company like this 5*
September 2023 by Mary Guest
Although there were problems with the fitting of my new washer, it was done efficiently and professionally. I would recommend this company to anyone.
August 2023 by Marie Coyne
Fantastic customer service,very competitive prices and free deliveryI will definitely be purchasing from them again
June 2023 by Cath Cowling
Broadbents came today to fit my new washer. My kitchen had been fitted badly previously and the dishwasher had to come out. They were meticulous and went above and beyond what I expected. It took them over two hours to get it right. Can?t see any of the big companies doing that. It pays to go local. Much more personal service. X
June 2023 by John Kaye
Realy good electric store and good nice men that deliver and install appliances we have used this company for many years and have allways had good service and well satisfied with all they do thanks again
