February 2024 by Michael Noble
Nice friendly staff
February 2024 by Mike Barnby
DO NOT BANK HERE : READ ALL OF THIS IF YOUR MONEY IS IMORTANT TO YOU.Worst place to bank or keep your money, Barclays' entire system is based on racism and fruad. I've received regular payments for a few years . Tne one and only time, I received a payment from someone who didn't have a "British Name." My account got locked / froze while they investigated. FROZE because I received money, not because I charged back, not because I sent money, not because I purchased something, it was because I RECIEVED money.I've documented four different occasions of barclays bank lying to me regarding different things. Nobody on their regular support staff can answer questions if your account is in review. Apparently, the reviews/investigations are done by some secret teams that are harder to get a hold of than the president of the United States.Due to my account being frozen, I'm not able to put Gas or Electric on my meters or provide my poorly daughter with medication that she requires. They will let you take your wage out, but that is it. My wage was put in middle of December and i put a lot in saving and because I purchased things and transfered money more than my wage I wasn't able to receive any money at all even though I had over a thousand pounds already in the account before my wage. They will only credit you for benefits or wages, and then they minus everything spent after that. So it doesn't really matter unless you have received your wage the day it gets frozen because you won't be able to get it.There are many more respectful and helpful banks around, and you don't need to worry about your money legally getting stolen by a corrupt corporation. In regards to the payment I received, I have shown them multiple bits of proof that it was legitimate and even provided the person's name, telephone number, and bank details. It seems they just don't want to admit they were wrong, so they will string it out until they can't anymore. Once this is over, I will be removing all my money and leaving.Calling their support via the phone they ask you security questions like what ATM did you use three weeks ago and what was the branch, they know very well that you're locked out of your account and can't see any information so unless you remember every single transaction you have made its a hassle to complete their security tests. I've recored all phone calls and kept all correspondence that have happened so hopefully in a few days I will be able to put them on blast and show the lies and corruption that happens via social media, I've also been told by local news agency they're willing to run a story on it.0/10 for banking and support.
November 2023 by M J (M.C.)
Vince, @ front desk very helpful, cheerful and welcoming.
November 2023 by Mikey ?M.C.? J
Vince, @ front desk very helpful, cheerful and welcoming.
October 2023 by S B
Outstanding Service & Customer Service.My requirements needed a face to face enquiry. Upon arrival at this Branch I was greeted by a very polite, smart young man.Unfortunately, I would have to wait as it was very busy.I waited about 10 minutes .The young man was able to assist me further. My problem was sorted out with 5 minutes.It was a pleasure to be served by a person who went above & beyond to ensure me he could help.I was fortunate to be served by Jake He is testament to Barclays Bank and the Brand.Thank you to Jake and the rest of the Huddersfield Branch Team. !
May 2023 by Truth Lover
A very nice bank....and awesome staff esp Mr Andrew Symonds. Found the staff to be very accomodating, friendly and cooperative. I donot really understand why the people have been giving so negative reviews while my experience with them was awesome. They knew the problem and sorted it out straight away.
May 2023 by zahid furqan
A very nice bank....and awesome staff esp Mr Andrew Symonds. Found the staff to be very accomodating, friendly and cooperative. I donot really understand why the people have been giving so negative reviews while my experience with them was awesome. They knew the problem and sorted it out straight away.
February 2023 by Lisa Mcknight
The world's gone mad ... you can't pay cash in to the bank teller
January 2023 by Philip Hirst
Worst bank I have ever had the misfortune to deal with ,very abrupt floor staff who don't seem to know what they are doing. I called the previous day to inquire about Investing in ISA'S , to be told that I needed to come back with 2 forms of ID , the next day I returned with the ID , passport and utility bill as requested . Waited for an hour to see somebody only to be then told that the utility bill I had brought was not on their list, total timewasters.
January 2023 by P m H
Worst bank I have ever had the misfortune to deal with ,very abrupt floor staff who don't seem to know what they are doing. I called the previous day to inquire about Investing in ISA'S , to be told that I needed to come back with 2 forms of ID , the next day I returned with the ID , passport and utility bill as requested . Waited for an hour to see somebody only to be then told that the utility bill I had brought was not on their list, total timewasters.
November 2022 by Nabeel Jehanzeb
Worst bank ever, have to wait 1 hour everytime I walk in. Why have they only got 1 worker on the counter?
October 2022 by FOZIA MAQSOOD
waiting times, staffing levels and Opening hours very poor.
August 2022 by Bev Foster
Visited on Saturday and was told not had tellers on Saturdays for at least two years and all banks are the same. Actually they are not, I went to Virgin (Yorkshire Bank) who had teller working so did my banking there. Non existant customer service and you just get marched to machines by robots who parrot out the company policy and claim all banks are doing the same.
August 2022 by Sajid Khan
If I could give 0 I would. I hate visiting this branch as the staff have no idea how to interact with humans and treat you like the machines they constantly try and force you to use. You can't simply just use the counters anymore because they are guarded by staff who are constantly trying to force you to use machines. I'm sorry but there is a generation in this country known as the elderly who can't use certain technology. I've witnessed people break down and forced to use the machines when a simple interaction at the counter would have solved their banking issues.One of your staff members escorted an elderly woman to the machines and all 3 machines would not work for her as is the case with those machines they never work, however it was your staff members comment that made me laugh... she told the lady oh you wouldn't have this trouble if we just let use the counter and informed her that she had to learn the new system. I'm sorry you have no right to tell people this. It was their generation that built that bank.I don't appreciate being asked personal questions about what I intend to do with my money by your staff. If I want to withdraw coins it is not your concern how I intend to use them. Have you ordered them? No do I need to? No it's fine. Questions like that are unnecessary and rude.I have family who cannot speak English or use this technology so I bank for them as much as I can so unfortunately I have to visit this branch.Suffering from Crohns disease and other hidden disabilities I can honestly say barclays bank huddersfield branch causes me more distress than my health conditions. At least with health conditions everyone is treated equally not at barclays.
August 2022 by Rehaan Shayaz
Hi This review is on behalf of my wife ZARAH SHAYAZ she received outstanding service from CEIL at the Huddersfield branch he was polite,very helpful and did everything professionally to resolve my issues with my account and I would say he is an asset to Barclays Bank. Keep up the good work and Thank You once again.
