March 2024 by Tracey Mc
Beautiful shop. Wonderful customer service. The repair they carried out on my husband's 26 year old wedding ring is perfect. Thank you for taking the time and care with it.
January 2024 by Leigh Collinge
Amazing service and quality.I am really impressed with the resizing of my wife's engagement and wedding rings. They're like new and it's good to see her smiling because she can wear them again.Will be recommending to family and friends.
November 2023 by Paula Forrest
I would like to say a big thank you!
Absolutely delighted with my new bracelet ❤️ A very old charm bracelet that I had, not to my taste but of great sentimental value. The bracelet has been melted down to create a beautiful simple bangle mixed with rose and yellow gold giving it a wonderful colour. This something I am now able to wear everyday instead of it being locked away never to be seen!
Many thanks, l will treasure this always!
August 2023 by Amy Robertson
I've been taking my engagement and wedding rings to Franklyns to be polished for a few years, I decided to look into having an eternity ring made to sit on top of my engagement ring, there was nothing in the shop that fit around it so they made me one with the CAD system, my diamond and emerald eternity ring is beautiful, and thank you for polishing my rings at the same time, excellent service.
July 2023 by richard graye
I would like to thank Nicky and Richard for designing and creating my daughter?s wedding ring ensuring she was very happy on the big day!My wife is also very delighted with her remodelled engagement ring- she loved the process from start to finish. Highly professional and very friendly service. We would highly recommend. No doubt we will be back again!!!!
January 2023 by Sue Steven
I am absolutely thrilled with my recent bespoke gold torque bracelet designed and made by Emily . Although I have purchased various pieces of jewellery from Franklyns over a number of years and had family rings resized, cleaned and valued, I wasn?t aware that they offered design bespoke jewellery. Recently one of my favourite gold bracelets broke again and I was advised that another repair was not worth pursuing . As it had great sentimental value I was asked if I had considered having it redesigned : a brilliant idea ! On advice, I gathered together some other pieces of unwanted / broken gold jewellery/rings and Emily then designed and made me a beautiful new gold torque with inset diamonds from family rings. A fabulous and professional service !
January 2023 by Broderick Rigg
I took an engagement ring and a wedding ring to be cleaned on the Friday before Christmas at 11am, using these rings to size up my wife?s finger size (sneaky I know) to buy an eternity ring, the young lady was very attentive and helpful in picking the perfect ring to complement the other two keeping within my budget, after a little negotiation. It was two big but they cut and resized it for me, I collected it at 3pm as I was flying off on holiday in the morning. What fantastic customer service and this is why I don?t have to look elsewhere, fantastic ?
December 2022 by Joy Payne
Nicky did a magnificent job re sizing my ring and designed the most beautiful ring incorporating all my stones from rings that have a sentimental memory.So talented with an eye for detail.I?m so thrilled.
December 2022 by Kimberley Parkinson
Brilliant customer service from start to finish, very pleasant and very welcoming. Beautiful pieces of jewellery. Never a problem to big or small. Highly recommend.
November 2022 by Joanne Helliwell
Wanted a ring re sizing for a wedding. I know this sounds simple but due to the square shape of the ring and the fact that parts of it were cut out it was far from a simple job. We had been told by two previous jewellers that they could not re size it. No so Franklin?s. They have done an amazing job. Couldn?t recommend more. I will be eternally grateful to the jeweller at Franklyns (sorry but I didn?t get your name).
October 2022 by Deb Holmes
Amazing friendly staff, brilliant customer service. I took in 3 rings of hugely sentimental value and an idea of putting them all together to make one ring. I am so pleased with the end result, I couldn?t be happier and now have so many memories within one ring. Thank you so much.
July 2022 by Julian Warner
Recently sold my Breitling watch to Franklyns jewellers. I feel I was offered a fair price and the staff were extremely polite and tentative. True professionals! Props to Sarah and Mel for making it a simple yet pleasant experience.
June 2022 by Sarah Hargreaves
Am always impressed with Franklyns, All the staff are friendly and very helpful. Sarah has been particularly helpful this time in assisting me with choosing an eternity ring and resolve the problems I was having with my wedding and engagement ring. You can really trust them and good value for money
April 2022 by PHIL CHATBURN
Great service staff attentive and great price will definitely use again
March 2022 by Jack
The staff at Frankylns were amazing when helping me choose my (now fiance's!) engagement ring. I really felt welcomed and cared for when it came to making my big decision, and I would definitely say YES to using them again. Can't thank them enough.
