October 2023 by Lesley Whiteley
Home instead provide my mum and dad with personal care and practical home care support. All The staff have been very skilled and experienced. They have engaged well with my mum who has dementia , and my dad who finds any change to people or routines very difficult . The team has certainly improved the quality of life both my parents. I would definitely recommend this service
August 2023 by Jill Smith
We were really happy with the service provided by Home Instead for mum. The carers were lovely and genuinely cared. Home Instead were always responsive when we requested additional care sessions or changes to the schedule- nothing was too much trouble. Thanks Home Instead you have been a great support to us
July 2023 by Debs R
Home Instead in Elland is a brilliant company to deal with - and they have such caring staff.Trying to navigate the care system is a bit of a minefield but I?ve had nothing but support from everyone so far. Also, the way the carers look after my Dad is wonderful.He?s had one going in every morning since last Nov. and she?s fantastic - so attentive and caring. Another has recently started to carry out a second visit on an evening and although I?ve not met him personally yet, Dad says he?s lovely too. It?s great he has the continuity of seeing the same people everyday and they care for Dad as an individual.It was a bit of struggle getting him to accept any help to begin with, as he doesn?t like change but I know he feels comfortable with the care he receives and I have nothing but positive things to say about everyone I?ve dealt with so far. Thanks for making a difficult situation easier!
November 2022 by mandy hunt
A very good company to work for very helpful and supportive. I'm glad to be part of their team .
August 2021 by Cate Smith
After only 4-6 weeks we (and more importantly our mum) can report that Naela from Home Instead has changed our lives! Couple of minor administrative niggles fade to nothing because the care and support provided has been brilliant. The relief, mum?s weight gain and improved general demeanour has been amazing. Our mum has company even during lockdown due to her care requirements (albeit 121 when she?d been used to larger gatherings) so is lucky but has still benefitted enormously. Anyone lonely, on their own, maybe a spouse or an adult child caring on their own or with limited support should definite consider this option. Great value and allows the elderly person to maintain an element of control.
May 2021 by Sarah J P
I am one of the caregivers at home instead an have been with them for now 3 year an just won caregiver of the year with them. I can honestly say the company has improved from when I started and keeps on improving just to be the best . The clients I meet have all been wonderful with a full range needs which training is given for . I've always revived good support from the care coordinators on the management team.
May 2021 by Catherine Smith
After only 4-6 weeks we (and more importantly our mum) can report that Naela from Home Instead has changed our lives! Couple of minor administrative niggles fade to nothing because the care and support provided has been brilliant. The relief, mum?s weight gain and improved general demeanour has been amazing. Our mum has company even during lockdown due to her care requirements (albeit 121 when she?d been used to larger gatherings) so is lucky but has still benefitted enormously. Anyone lonely, on their own, maybe a spouse or an adult child caring on their own or with limited support should definite consider this option. Great value and allows the elderly person to maintain an element of control.
May 2021 by helen roberts
Started using the service in January for my Mother so she is able to stay in her own home. Really pleased with the service and all the carers are very kind, professional and no task is is a problem.
