March 2024 by Tanya Das
Rude staff, especially manager amber who thinks it?s okay to swear at customers. Wouldn?t recommend to anyone due to poor customer service.
February 2024 by sabi nagra
Useless service.... Given different quote via phone and charges extra while customer stock with them. I wish I can give them - 10*
February 2024 by Katie Belmont
The setups a bit annoying with it being split over both sides of the street. Staff are really friendly and polite, but I was told that my car was busted and needed £1000 worth of repairs to get through Mot next month, took it elsewhere and it cost £200 all in and passed with no adviseries so not sure what's going on there.
February 2024 by D F
Had car in for MOT, failed and needed a bit of work done but hey ho innit. Reception staff are great always friendly and helpful and in my humble opinion the mechanics do a great job. Would give ten stars but it only goes up to five so I can?t.
February 2024 by Peter Karpiuk
Great service
January 2024 by Dave
I?m surprised my the many negative reviews on here as I have used them twice now for the past two years MOT on my car from the newer site across the road and my experience was only positive and received great service.
January 2024 by Adam Nicholls
I went for my tracking done on my car left if with them because they said it would be around an hour I went for a walk the got a phone call saying there was play in my wishbone and my tyres were worn they asked if I wanted them to do it and I said just to do the tracking I went back to collect my car half way through paying the cashier there got a personal phone call so had to wait for him to finish before I paid I then phoned my regular mechanic he said to bring my car in he looked at my wishbone and said there is absolutely nothing wrong with it and said if I wanted to change the tyres it's up to me but there not too bad and it looks like they were just trying to get more money out of me so if you want work doing that doesn't need doing take your car here
December 2023 by Ben Holden
Absolutely horrendous service. I?ve been charged for services I didn?t need, forced to pay for a diagnostics check despite already knowing what the error was, I was advised (which was recorded) that I had an intermittent fault on my engine which was causing an engine light but it was just a faulty sensor and not to worry, they would clear it at time of my MOT, which they are now refusing to do, and are no refusing to let me supply my own valve they say needs replacing instead for icing me to wait until they tell me the ridiculously overpriced dealership part they insist on fitting. Wasted two whole Saturdays for my car to pass it?s MOT when it had nothing wrong with it other than brake pads and so far it?s cost me over £450 and it?s still not fixed. Absolute waste of time
December 2023 by Blake
Wheels were aligned with the steering wheel not centralised. Took the car back to explain that was the case, please could they adjust this. Went on to tell me because my car was lowered they could only use the factory settings. Which was fine, but the wheel isn't centralised, they didn't seem interested to get the car back in to realign the wheels with the steering wheel as it should be. Took the refund offered & took it up the road to Kwik Fit who did the job properly & while I waited (Halfords had my car for 2.5 hours)
November 2023 by Jeff Oneil
Had a price for two tyres confirmed over the phone then when I got the bill it was almost £100 more.the manager I think his name is Joe denied point blank that he had quoted me the original price he is an out and out liar and I'm not done with him yet.avoid avoid avoid
October 2023 by Kieron Jones
Good service, no messing around, quick turn around for brakes and discs and when shopping about were competitive given brake pads are lifetime replacements
September 2023 by Molly Grainger
AVOID! Took my car there for an MOT last thursday after previously taking it there the week before for a new tyre put on. This was my cars 4th mot and all previous ones had passed with flying colours and apart from a new tyre due to having a nail in it i have never had any other issues with this car. They called me half an hour after i had dropped my car off to say it had failed with many serious faults. I was obviously very upset to which they showed absolutely no sympathy and the woman on the phone was very rude, shouting down the phone when she asked for my registration and asking me to describe my car like i was too silly to know what make it was. they clearly saw me as a young girl that understood nothing about cars. They quoted me almost £900 to fix and said all my tyres were at 53%. this was concerning as it was a brand new tyre they had put on the previous week, when i asked about this they said they dont check tyres on an mot (which is a legal requirement). After enquiring somewhere else I got a much cheaper quote which also included a whole new exhaust (halfords just was going to replace my backbox)NEVER take their word or quote and always get a second opinion, it can save you hundreds and you will avoid the nasty service halfords castleford provide!
August 2023 by Mark Hodgson
Brilliant service , great price on 2 Bridgestones.Casey on the reception was very efficient and definitely knew her stuff.
August 2023 by Adam Batley
Dropped my car off at 12:30 for wheel alignment doing, after waiting 3 hours I was then told they were unable to complete by the staff who were also very rude.Took my car to Kwik Fit round the corner with no booking and I was in and out within 30 minutes with my wheel alignmentcorrected.Service: Wheel alignment
August 2023 by Karolina Roma
Left my car 2 times for a WHOLE DAY with them and they never fixed it. The car was making squeaky noises - driving belt I have found out later at another car shop. First they told me it's my brakes (got charged £600 at another Halfords point to fix these) and later my car seat! JOKE AVOID