March 2024 by Ajmeer Johal
A great service, went in person in regards to the unknown location of my parcel, and it was promptly investigated and located, handed over to me over the counter. Definitely a 5 star review from me.
February 2024 by James Barraclough
Useless never deliver when they say next day been in all day and still not been not using RM again
February 2024 by James Anderton
Pick up the phone, called 9 time no answer in open hours!
February 2024 by Marcos Naylor
Excellent
February 2024 by gracelands1
Just no service at all been ringing Bradford office for 5 days over a undelivered parcel tracking service appalling said the same thing for 7 days just no response at all was never like this or was it
February 2024 by JIM20SIXXS
Every facet of this service is terrible. Gradually stripped of every convenience that made it usable. Will always avoid using RM where I can.This time I?ve been sent something from an eBay seller so had no choice in delivery partner. Parcel had a surcharge so it?s being held which is fair enough but at least leave a card or something to tell me, having to play investigator here to know what to do next.And what can I do without a delivery card?TBC?
January 2024 by m
horridroyal mail need to stop delivering
December 2023 by Rob Hudson
Doesn't even bother to answer calls or texts.
December 2023 by Robert Milner
Parcels sat waiting all week - no movement!! RIDICULOUS!!!
December 2023 by Adam
About as useful as Anne Franks drum kit. Shocking service. "Address inaccessible" - the postie but have been smacked up!
December 2023 by Larisa Popa
Appalling service. I waited for a delivery, they said the address was inaccessible, even though I had another delivery early in that morning and Royal mail comes here daily, I don?t live in a remote area or anything like that. I have tried calling the office at 4 pm, when they open, I called at least 30 times, they just leave the phone ringing and no answer whatsoever. I am just so annoyed and disappointed at this level of customer service.
December 2023 by Ian T
Advised by email that they were not able to deliver as no one was in. I was in, no one rang the buzzer and no card left either. What are we paying for?
November 2023 by Chris Shaw
No parcels/letters for weeksRude woman on counterUseless
November 2023 by KLM B
Absolutely useless. I am given 4 different numbers for one site, and none pick up. I would dock their wages until they start performing better because they are not worthy of whatever salary they are on right now - When they cannot do something as simple as picking up the phone, it makes me wonder what "work" they get up to.
November 2023 by T G
Royaymail sent text from their depo saying no one in.Clearly no postman had been because no card was put through and we were all in, lights on in the house.Ring doorbell shows no one came.Then message says delivery next day. Waited all day no delivery.Rang the depo and no answer!!Where is my parcel!!