August 2023 by Junior Boss
Bad customer service no phone manners was waste of a phone call.Wouldn?t recommend!!!!!
July 2022 by Richard Clapham
Excellent cycle shop run by a very knowledgeable owner.
July 2022 by Paul Carr
Paul fixed my seized pedal at very short notice tonight. A service beyond what would ordinarily be expected. A pleasure too chatting with a real enthusiast. Thanks. Will make a point of calling on his expertise in the future but with better notice next time.
July 2022 by David Djerassi
Hi in September 1953 i received my beautiful Richmond Pennine Maroon lugs were gold lined angles 71 x 73 frame 22 1/2" Benelux 10 speed Stronglite double chainset i won and competed in many races on this bike nothing ever broke very responsive loved it to bits cost in Irish pounds £ 13-17- 6.now at 87 i still have great memories of my Pennine lovely to see your still making racing cycles Best wished Paul Djerassi.
July 2021 by D W
Wish I read the reviews before I went here today. So many negatives just like my experience. Guy told me ?I don?t fix brakes on bikes like that? your a bike shop and unwilling to fix a brake on a bike oh please.
July 2021 by Anna Petrova
Changed today kids rear wheel tyre and had to pay 25 poud for that. Last time changed near Bradford college whole front wheel for 5. Strongly not recommending
July 2021 by Jamil Khokhar
Very good customer service. Always goes out of his way
July 2021 by Caroline Towers
Fantastic bike shop!
July 2021 by Comedy Bot Gamer
This a bad place i won't recommend this to anyone. My bike was bought at another shop they didn't even bother to look at it properly. I told them i had a wobbly wheel and they just said how old is this bike u should go to the place u bought it from. They said bike rear needs replacing but it was the axel that needed replacing What is the point of this shop it doesnt repair bikes. Do not go here go halfords they are ten times better
July 2021 by Ben Wood
Despite living over 100 miles away, I keep coming back to Pennine Cycles. I cannot fault the customer service at all. The advice and expertise is second to none, and I trust the judgement of Paul to recommend the correct equipment or clothing. Cannot recommend highly enough.
July 2021 by CST Creative
I've always received excellent service at Pennine Cycles. They are very knowledgeable, friendly and I will continue to use them for servicing/repairs and when I need a new bike.
July 2021 by JaySubi53
I Was thinking wheather or not to review for pennine cycles or rather to try forget about the bad experinces i had there. Instead of just forgetting though i think it will help the business more by giving constructive customer feed back which is what they really need and i want to help as it is a local shop in the end.There is a very long story behined this review.Work on customer service skills.Dont tell and make up lies.If you cant achieve a deadline let the customer know either way.Show repect to everyone and tgey will respect you.Work on customer service skills again...I wont be using them again.Apologies about my grammar and punctuation.
July 2021 by satty virdee
I wanted to buy a friend a gift and Paul helped me pick the perfect gift. The service at Pennine Cycles and Paul?s knowledge and know how is second to noneI can highly recommend Pennine Cycles and will be a returning customer
July 2020 by Ryan Beaumont
Just phoned to ask about a service for my bike and the way the guy spoke to me is shocking, you're meant to be there to help the customer but I just felt I was an inconvenience to him.
July 2020 by Paul Toulmin
Very disappointed drove from Shipley to try buy some cycling clothing the man in shop was really arrogant not interested selling me any gear went to another shop had no probs buying gear won't go back after I had heard good things about this shop
