March 2024 by Katherine
We needed the coin machine on a Saturday morning. Went straight to it and a member of Staff put it directly into my account. No queuing. Thank you.
January 2024 by Ann Driver
Always find the staff extremely helpful and friendly. Not enough staff though.
January 2024 by Ahmad Farooq
Ranked for the building artichecture. One suggestion guys make way for wheel chair people.
January 2024 by Kevin Harding
As a wheelchair user and a driver access to this place is not possible for me without getting a fine from bradford city Council as it is ? bus's and ? taxis only
January 2024 by Axil
Worst bank you can find in this planet. Staff so rude and unprofessional. They will make you wait on purpose while chatting with each other and laughing
October 2023 by anisa iqbal
Waste of time. Delays for my requests
October 2023 by Clare Conroy
Lovely bank,staff friendly, always get served quick and they have cash machines inside as well.
July 2023 by Renata Matera
Arrived Monday the 26/06/23 3:45pm and doors were already shut, there was another person who knocked at the door and staff slightly open the door to say that they were closed already.. I tried to ask the staff what is their closing time as there is no timetable on the door, he literally shut the door in my face as I was talking to him.. Disgusting customer service.. I've been with Nat West since 2001 and it's time to change bank..
April 2023 by Simon Smith
-stars not available.Member of staff I dealt with was very condesceding and couldn't be bothered to listen to my explanations. They did even understand the basis of the FSA complaints procedure so basically refused to register it.This branch should be closed until all staff are retrained or replaced.
March 2023 by Anonomus Human
Imran is a nice person to help you.
February 2023 by chocoholic choc
Lovely service by Jodie. She greeted us with a smile and made sure to assist us with depositing money. Very professional and lovely lady.
November 2022 by Mark Mullen
Staff are brilliant for financial advice. Long waiting times however.
September 2022 by Ahmed Raza (Explorers lens)
Prompt service for business customers. But... i had to wait around 45 minutes due to a large sum transaction... and after all the wait, due to computers not working in their executive rooms, i got served at the front desk. So my waiting resulted to being pointless.
August 2022 by James Howell
Staff in here are decent, its just too busy as natwest keep closing other branches down. Always cues and due to the outdated computers they usually ask you to sit and wait. 3 visits to sort a debitcard out. Been with natwest over 25years and they just get worse.
June 2022 by Zahir Akhtar
Very helpful staff they reduce the queue by a member of staff asking what the visit is about and sort your query out.