August 2023 by Daisy Douglas
Used this jewelers for my partner's engagement ring and also purchased our wedding bands today. Fantastic service from Harj! He really listened to what we wanted and gave us loads of options. Was knowledgeable about products and didn't try to push us to go above budget. Thanks guys can't wait to pick up our rings
July 2023 by Grace
Visited store today lovely customer service Love the store only positives
May 2023 by Em Jade
Sized me and my partner for wedding rings we ordered online neither fit and customer services refusing to help or give a free resize! Avoid go to a better shop!
February 2023 by Maria Holubova
Special thanks to Razna that served me, very friendly yet professional, told me all I needed to know and helped me out to the best of her abilities. The shop has a variety of jewellery and I recommend it :)
December 2022 by Fatima
Amazing customer service!I ordered a wedding ring online for myself to pick up from the Bradford branch and got an email to let me know it's estimated to be ready to collect by Thursday 1st December.I rang on Friday to double check that it had arrived and could be collected on the weekend, the male staff member on the phone - who was very cheerful - had a check and assured me it's ready to collect whenever convenient.My husband and I went on Sunday to collect the ring, and although we intended to go much earlier some things came up and we ended up arriving at the store just over half an hour before closing time.Saima served us and was super helpful and friendly throughout, I didn't quite like the design of the ring in person and felt apprehensive asking to have a look at a few other styles with less than half an hour until the store closed, but Saima's attitude really put me at ease and she was brought out a brilliant selection of similar rings for us to peruse through straight away.Whilst we sampled the different styles, she provided great advice and sincere compliments and really made our experience at the store a fantastic one, a stark contrast to the awkward uncomfortable experience we had with the staff at the F.Hinds branch in Trafford Centre, Manchester.In the end, we left with a different ring than the one I ordered online but one that I was much happier to look at on my finger; furthermore it was a similar price to the original - perfect!I really recommend this particular branch of F.Hinds and it's purely due to the staff members that I had the pleasure of being helped by.Thank you very much for all your help Saima, I love the ring you helped us pick out! :D
July 2022 by Ashley Sykes
Extremely friendly staff very patient with my difficult order request. They are welcoming. High quality great value. I will be back.
June 2022 by Maria Iqbal
Worse place ever to buy jewellery from ,i ll never ever go back to this place ever again.i ordered my engagement ring from there and i was promised by staff that it will arrive on the date i needed it by.Today i been to collect it and it was not in thr store to collect. My event is in 2 days but they made to come tomorrow to collect it becoz of there own fault.on top of that staff was soo rude and not helpfull ,litterly she told me to get my money back to leave.honestly its the worst shop i ever been to.i will say to people not to trust them as they will not provide your order on time and will spoil your event
June 2022 by lou cunningham
Great service in the Bradford shop this afternoon! Thank you so much for your help on the phone earlier and in the shop too ?
August 2021 by Neal Brownrigg
Excellent customer service, today no exception, they had exactly what I was looking for. The lady who served me knew her subject, not at all pushy and is a great asset to this business.
September 2019 by Diana Venckus
do not recommend this store at all. Yesterday i bought earings, today gem fell off((((
September 2019 by Gareth Williams
I visited F.Hinds Bradford with my partner to look at engagement rings and we wasn't disappointed. The staff were lovely and really went above and beyond ordinary levels of service to make sure that we got an engagement ring fit for a princess. Becky (store manager) made us feel relaxed and under no obligation to buy anything but at the same time she showcased the exceptional quality of jewellery that the store had to offer. After an hour of trying various rings we did find an absolutely beautiful platinum and diamond engagement ring that my partner adores. So a big thank you F.Hinds for all your help and look out for us in the near future to look for wedding rings!
August 2019 by GarethW-232
I visited F.Hinds Bradford with my partner to look at engagement rings and we wasn't disappointed. The staff were lovely and really went above and beyond ordinary levels of service to make sure that we got an engagement ring fit for a princess. Becky (store manager) made us feel relaxed and under no obligation to buy anything but at the same time she showcased the exceptional quality of jewellery that the store had to offer. After an hour of trying various rings we did find an absolutely beautiful platinum and diamond engagement ring that my partner adores. So a big thank you F.Hinds for all your help and look out for us in the near future to look for wedding rings!Gareth & Daniellex
July 2019 by Open Minded
I initially went to Ramsdens to get a quote for some gold I wanted to get rid of. The staff at Ramsdens were ignorant, rude and tried to scam me so I went to Hinds to see what they had to offer for my gold. I got treated with respect and courtesy and what they offered me for my gold was hella more than Ramsdens upstairs. Hinds customer service is great and I would recommend anyone to give them a try, rather than get ripped of and treated with disrespect by Ramsdens upstairs.
May 2019 by Mr Younique
I went there to fix my watch last week there was a pin missing from the wristband and i asked to a lady worker ( Blond sounded Russian or polish with her accent ) how much would it be for the pin and she told me 5£ i asked her for discount as it is only a pin which was missing she told me no the price are fixed and we are high quality jewelers, fair enough, meanwhile she was charging me a man with his lady walking inside looking to their jewels talking on the phone (NOT LOUD) and the lady worker who was charging me told him te go outside or not talk on the phone and the guy got angry walked away ( could be gained customer ) i was happy until she talked to the man in a bad manner, i told her she did wrong and i thought by my self that if you are so high quality jewelers you should know how to respect and talk with education with your clients. Im not doubting to give 1 star to them because of this lady. i hope that they improve their service ( Workers with education ) in the future. Maybe 1 day i will just enter the shop to check if they improved their service.
April 2019 by Syed Jamil Ahmed
I bought a nice ring on 2nd of April 2019. Honestly stuff were very friendly helpful. Specifically lady SAIMA was very polite, helpful. She provided some genuine advice & advise, that's why i was able to buy a lovely ring for my anniversary.
