February 2024 by Barbara Priestley
Had to call in Bradford store to sort our mobile out, Farah was amazing totally understood and sorted our issues and questions, she is amazing will always wait to see her brilliant customer service
February 2024 by Pam Redman
I had wonderful customer service from a lovely young lady yesterday. She was cheerful, kind and patient when explaining my phone to me. I don't usually write reviews but really felt the need to this time.
February 2024 by Oluwadamilola Adebayo
Veey helpful staff..
February 2024 by Irena Pawelek
Didn't get what I came in for. Then was miss sold service I didn't want. Will never go there again.
February 2024 by Junior Manyawu
Great customer service
December 2023 by Sofia Al-khaiat
Special thank you to the man who helped my dad this evening, unfortunately didn?t get a name but he was very patient with my dad and got him transferred onto a better contract with a great deal.Thank you!
November 2023 by William illingworth
Absolutely terrible experience three times I visited in the last 3 weeks. Was promised if I paid a large up front fee to pre order a phone I would be GUARANTEED my new phone the day after launch. So I paid and my phone arrived 20 days late and the people in the shop did nothing but shirk the responsibility and blamed the supply chain. Granted it's a supply issue but they in store GUARANTEED me the delivery. I want to collect when it eventually arrived and asked to speak to a manager and apparently he was not available. Mid conversation the assistant said I finished 15 minutes ago and said that guy in the corner will sort you out when he is done with the other people. Just terrible customer service from the whole Bradford branch
August 2023 by F
Very friendly employeesAnd the employee Farah is a nice person and helpful
August 2023 by Gloria Mori
Employee was most helpful
June 2023 by adam wood
Got a phone contract in 15 minutes. Everything was explained clearly and concisely. Perfect, no nonsense customer service from a staff member called Hassan who is an asset to your company.Everything works as intended and was shown all alternative options in a relaxed non pushy manner before I made my choice of purchase.
April 2023 by rebeka Abrahamova
Very awful customer service! Made me sit there and wait nodding their head at me as if to say what do i want instead of coming to talk to me normally and ask. Then they said their system isn?t working.
February 2023 by KIM K (KaurK1)
Always service with a smile. I've been going here for years for my upgrades and add ons. They are honest with you and never a silly sales pitch.I saw adnan today and a senior worker (can't remember his name) but very helpful amd forthcoming with info. EE be proud!
February 2023 by Aadil Sakoor
Do not buy in store as no cooling off period and not mentioned at point of sale and call centre said you have to go in store who then fobbed me off to say no return policy shocking EE!!!! Always buy on the phone or online as you get cooling off period
August 2022 by Stephen Greenwood
Lovely staff and provided all what I needed.
July 2022 by Taimoor Afzal
Very nice and covid equipped storeEmma brilliant customer service assistant