October 2023 by marc dyke
Item purchased and paid for on the 29/9/23 and still awaiting the part on the 10/10/23.I have given 1st choice the opportunity to respond but unfortunately they haven't,my delivery details where supplied at the start of the transaction, delivery was included, they then asked me for extra delivery charge despite my location already having been supplied,I have tried calling but I'm getting a message operator unavailable.I'm starting to believe that I have been scammed by this company and doubt I will ever receive delivery of the part I ordered.I would strongly recommend that you look elsewhere for your parts judging from my experience.
October 2023 by Sandra Thompson
Was looking for a part for my car and they contacted to say they had this. On the Monday, I verified this on the phone and after giving them my details and postage, they said it would be here by Friday. No parcel arrived and I contacted Monday to see if the had dispatched yet. Some chap left me hanging on the phone while he went to check and then came back and said he would ring me back. No phone back, No parcel, No customer service.
October 2023 by Phil Taylor
Just don't! Still no item that's paid for . 1 excuse after the next. Not professional, come across as disorganised, let's see how you get on with Trading standards.
August 2023 by Stuart Braidwood
1st Choice called and made a plan to collect my very old broken down vehical. They explaining the process and stuck to the agreed plan. The money for the transaction was deposited in my bank account 24hrs later. I would highly recommend this company-100% genuine and professional.
July 2023 by Alan Derrick
Collected car promptly, friendly professional service, and payment was in my bank account within 24 hours.Smooth transaction and best price given, highly recommend. Thanks
July 2023 by A D
Collected car promptly, friendly professional service, and payment was in my bank account within 24 hours.Smooth transaction and best price given, highly recommend. Thanks
June 2023 by Angela Storey
Took the stress out of finding a replacement door for my Ford Focus.A great price & prompt service.Good customer service delivered by MATT who kept me updated.Thankyou so much.Good result ?
June 2023 by Stephen
Very prompt communication. On time and Dave was very careful not to block access to to other residents. Polite, professional and a quick and efficient collection service.Add to that it was 4pm and the money was in my bank account by 10am next dau
April 2023 by Ronald Davies
I tried to get a seat belt for my car and went on the search engines and 1st Choice Car Spares had one. As they are not that far from me I went along and picked it up. By picking it up we also managed to confirm it is the correct part and the price was better than other suppliers. Will use them again, super place, first class service.
March 2023 by Osama Nisar
3 weeks and still chasing Mr Niall for giving me an update.Ordered a Peugeot 308 Engine and all the things from previous engine are not being fitted onto the engine they have sent. I have made repeated requests to just update me about the car from which the engine was taken out so that I can proceed and order the right parts like the correct thermostat and the correct starter motor that will fit onto this engine that they have supplied; but they are not even cooperating to give me this piece of information. It is not a big ask and they are supposed to resolved this small issue even though i am not asking for a refund or exchange or anything.Miserable experience so far.
March 2023 by David Dermondy
Awful company to do business with. I purchased a car bonnet from them. Paid in advance via Paypal and they never sent the good's, phoned them constantly but they ignored my calls. Tried emailing and never got a response. Eventually two months later, Paypal sorted it out and returned my £165- . This company CAN'T BE TRUSTED. If you do decide to use them I strongly recommend you pay apon delivery. Do not trust them. I do NOT recommend this company at all.
March 2023 by Lisa
Excellent service. On time as this specified. Courteous friendly service from Bash who collected my vehicle, who phoned me to let me know he was setting off and how long it woukd take for him to arrive. Money for car quoted was transferred there and then. Would highly recommend using this company. Lisa OLDHAM
January 2023 by Leah Newman
Brilliant company would use again as I found these to be the cheapest for a gearbox after entering my details on a parts compare site and really helpful to make sure it was the right one for my car. Fast delivery. Definitely recommend
January 2023 by Edwin Waite
No stars!I have been Scammed, polite at first, once paid couldn't care less.They have sold me defective parts leaving me out of pocket and without my vehicle, and are saying its my fault. I was hurried to load my vehicle to allow yard traffic, (all packed carefully between cardboard and blankets) I noticed a small damage at the time to one headlight and was given a token refund of £20 On returning home after inspection of the parts as I took them from inside my vehicle. Headlights are both trash, one badly scratched lens, missing 3 mounts with big holes, the other badly repaired aftermarket part. The grille is broken where it should mountbto the slam panel, bumper skin broken at many mounting points and has stress damage and distorted kidney grilles, radiator cradle cracked. Overall many missing and damaged tabs and braketery. Items are not fit for purpose.The bonnet was the only good part supplied, £530 for a 2012 touran bonnet! The car they came from had clearly been in a crash, whoever removed the parts will have known the condition, as you could not easily miss tem during disassembly!They have lied over the phone about opening hours to avoid seeing me.I need replacement parts, or my money back so I can afford to put my vehicle back together, I worked extra hours and took money from savings to pay for the parts I trusted were as described.Would not recommend using thus company. (Last Choice Car Spares)
January 2023 by Tina Bassnett Bassnett
1st Choice offered more than I expected for my car. Quick quote online, friendly chat on phone, car picked up within 2 hours on same day, money in my bank within 10 minutes. Excellent service, professional and friendly. Would definitely recommend
