March 2024 by CharlieMsp 14
Very helpful I hopefully got the bed I need for my hips
March 2024 by Aisha Khan
Visited the Birstal store in Leeds for a mattress, was greeted as we entered. A machine was used to establish the best mattress for my daughter. Refreshments were offered whilst we purchased the mattress. The staff there were so helpful and friendly especially the lovely gentleman that served us. He explained the order process and delivery, we didn?t have to wait long for delivery. Excellent customer service and would definitely recommend Dreams .
March 2024 by Heather Hawkins
First time buying a mattress so was unsure of what to look for and what i was doing, didn?t get the lady?s name who looked after me however amazing service! She was so lovely and helpful with explaining what things meant as well as providing detailed information about the mattress i bought / warranty. I know i?ll definitely go back in the future and know there is fantastic customer service?
March 2024 by emma stephenson
Amazing experience thank you
March 2024 by Julie Lightowler
We had a lovely experience at Dreams. We were greeted by Linda who asked us what we were looking for, we said a mattress. She asked us if we would we like to try the mattress machine to see what fitted our bodies, it work brilliantly. Linda listened to what we wanted and showed us nothing that didn?t fulfill our requirements, then showed us mattress?s that filled our needs . She left us alone to try them and we were grateful for that and she explained the differences between the mattresses which we understood. So the whole experience was not stressful but very pleasant as it?s a big purchase and you need to be listened to and advised in a kind and helpful way which Linda did and we were appreciative of her kindness and expertise. Thankyou for the experience, Graham and Julie.
March 2024 by LDN Panda
Linda was amazing!! Give her a pay rise please
March 2024 by Brad Kennedy
Linda was brilliant in assisting us with our purchase!
February 2024 by Tracey Nicol
Just taken delivery of my new mattress and I really cant fault the service, both in the shop and especially the Delivery Driver Nicky and his helper (Sorry didn't get his name) Couldn't have been more helpful, nothing too much trouble. Would definitely recommend Dreams to anyone.
February 2024 by Nicole Robinson
Excellent service by knowledgable staff member!
February 2024 by Liz Henry
Really wonderful sales person - not at all pushy, gave us great, tailored advice. Really happy with the mattress I've come away with. Would highly recommend. Thank you.
February 2024 by Katy Earnshaw
Really friendly, professional staff with the knowledge required to answer questions about their products.Stephen served me and he was able to offer me some additional deals on delivery and assembly as I couldn't make use of the deal on buying a base and mattress (as I only needed the base).Highly recommend.
February 2024 by Eve Wright
Linda at Birstall was absolutely brilliant, from taking us to the sleep machine to getting us our perfect mattresses! She helped us with all our order and ensured that we got best deal for money. Big thank you to Linda, she was honestly great!
February 2024 by phillippa Hake
Stephan was more than helpful in us choosing our new mattress!
February 2024 by Pauline Heald
Stephen was very helpful when we were enquiring about electric beds.spent time explaining everything and advising on what would be suitable to our needs.I would recommend this service to others.
February 2024 by Andrew Szabo
I went into store and was greeted warmly. My assistant was Stephen, he he was courteous and helpful throughout my visit there at dreams, having shopped there before I didn't expect anything less. All my needs and questions were answered respectfully and patiently. Thank you Stephen for all your help.