October 2023 by Lord Mayor of Westergate
Confused me as it's laid out the same as Portsmouth's one , however Worthing doesn't have the jumble sale of CD's downstairs
October 2023 by steven hay
The staff member I dealt with today had a terrible attitude and tried to fob me off with some utter nonsense reason as to why they couldn't repair my faulty phone under warranty. He told me that they don't repair any defects on an item if there is ANY other unrelated "physical damage" as this "voids the warranty" - pointing out a small hairline crack on my camera lens which had nothing to do with the defect. Using this logic, everything they sell must have a void warranty as they sell used items! What a joke. This is a shame as i have bought several items from cex in the past, partly because of the warranty. But now i have absolutely no confidence that they would fix anything under warranty, so Cex won't be getting a single penny more of my money. Their loss, as I have spent thousands of pounds with them in the past.
September 2023 by Lukasz ?cZiKen? T
I don't think I need to introduce what kind of organization this is :)When it comes to this store, it's probably one of the best I've ever been to, smiling, happy team.Always ready to advise, and some of the employees will advise from their own experience and not from what can be read on the Internet. Which I really appreciate.
August 2023 by Becky Hooson
Went today for trade in . Wanted a game for £35 had to wait 2hours for them to test my console came back in the two hours to collect cash to buy the game and you put it up to £40 and wouldn't let me get at the original price of £35 for my son disgusted and reporting to trading standards
July 2023 by Louis Medlock
Rude chavvy staff who need to learn some manners, very unprofessional behaviour. This store has gone way down hill sadly.
June 2023 by mR mOjO rIsIn
The girl who I spoke to about watches was really helpful and put no pressure on me to buy, when I asked to look at somethings. Was polite and although not really knowledgeable on the watches just advised me to do some research.As for the contents of the shop, they really need to sort their valuation system. A,B,C etc. I asked about something in B and C condition and B was terrible. I would have given it a D. It had a massive scratch on the whole watch face, no box or instructions, no specs etc. It was garbage. Plus over priced.Its basically up to you to do all the work and buy it. Their refund policy is poor too. 24 hours to bring it back or you're forced to keep it unless it breaks in 24 months. If it does you get vouchers, so never really get your money back.I'd advise anyone buying something expensive to know their stuff or yourll be stuck with some over valued pile of junk.The games and other discs were plentiful, but I didn't really look at them. They really must make a massive profit from people selling them good and them charging triple that.I only gave it 3 out of 5 for the 1 person I dealt with and her customer service.I'd never buy anything from this place.
June 2023 by Robin Turner
The staff are friendly and helpful. However you can only take 50 dvds in there now and the ques to purchase anything are incredibly long.
June 2023 by Chris P
Well stocked branch. Found what I was looking for and took the opportunity to purchase a couple of blu ray disks that I found by browsing there.
May 2023 by James Daniels
A total and utter shambles of a storeA 1 HOUR WAIT to trade in a couple of xbox 360 games!2 staff on the tills doing what they could while some ginger guy was wandering about behind them ignoring the queue that looped round the shop. I'm a store manager and if its busy you stop what you're doing and help out! Customers in store always come first - cannot believe I've had so much of my time wasted today over something so ridiculousSORT YOUR STORE OUT
May 2023 by Thomas jackson
Bought a Xbox today and faulty! Clearly don't test properly on trade in as faulty after 10 mins of usage! Heat sink fan it sounds like
May 2023 by Lynne Devonport
Rude staff. Queued for a ridiculous amount of time. 4 people at tills but only 1 working. Told by a member of staff to join back of queue when we got to the front. I had a disabled person with me.
April 2023 by Paul Burton
Be sure to check the dvd/blu ray/games discs you've purchased before you leave the store. Lost track of the amount of times I've got home only to find I've been given the wrong discs!!!
April 2023 by Daniel Cummings
Cex worthing is one of the larger stores and is always busy. Staff was helpful, and the store was clean and tidy.I only popped in to purchase a game not to trade
April 2023 by Vic Sullivan
Outstanding support and help to get basic mobile phone user moved over to a nearly new more advanced model to meet growing needs. Better guarantee support than buying new!
March 2023 by Claire
Queue half way round the shop with only 1 person on the till. Other staff members were just stood behind the counter chatting.
