July 2023 by Tammy1809
We decided on a premier plus room with meal deal as a recharge before a short break at the coast. Upon arrival there is plenty of car parking spaces for the hotel and restaurant. The PP rooms are beautiful with a walk in shower and extras. The evening meal was lovely along with an alcoholic drink was extremely good value for money. Slept extremely well and breakfast was lovely all staff were excellent and we will only book a PP room in future. Thank you Little Hampton Premier Inn.
July 2023 by Escape61633051290
Very helpful staff who managed to get us a fridge in the room to store my 1 year old antibiotics and food and were just generally helpful throughout the trip. Naomi & Lucy in particular. Nice clean rooms too. Diamonds
July 2023 by BestNanny1
Booked this PI as it was near to the wedding venue, on booking I telephoned and asked about Taxis I was told no problem we have a direct line, 5 days before we were due to arrive a lady phoned us confirming we would be there, again I asked about Taxis and was told no problem we have a direct line no need to pre book, on check in I asked again as we needed to get to the wedding reception again I was told they had a direct phone line and was shown to the phone. The room was ok standard PI room I was woken at 4.50am somebody was dragging /wheeling bins across the car park, I couldn't go back to sleep, also the shower went red hot and burnt me this just happened for no reason? The next morning we had breakfast and went to the church for the 12 0'clock wedding, We arrived back in the PI reception at about 1.15pm and tried to call a Taxi to take us to the wedding reception the lady on the taxi phone was so so rude no taxies and put the phone down on me, at this time there was me, my husband, my niece who was one of the bridesmaids her husband and my great niece and nephew all stood in reception!! I said to the PI receptionist about the taxi lady being very rude to me and a voice from the back office said "I am trying to get the phone removed but must wait on head office and these things take time!!! there was no sorry or offer of any help" in the meantime my nephew had phoned another taxi company again with no luck, Ben then said he would make two journeys and drive us. This is the worst customer service we have ever received and made what should have been a happy time into one of the most stressful days ever shame on you Premier Inn, you ruined what should have been a perfect day
June 2023 by annemariehoworth
Perfect base for our break to visit the family. Clean and comfortable as always. Good location and parking. We didn?t enjoy the breakfast so had breakfast elsewhere except the first morning. Will definitely go back
June 2023 by Global39098817742
comfy bed, clean room and other than a slight disagreement when booking in Littlehampton Premier Inn met all my needs. Car Park and surrounding outside areas could do with some TLC. Easy access to Worthing and Brighton via local bus. Adjoining public house provided excellent food and gardens to sit in with a drink.
June 2023 by kimlG8181XR
My complaint is in no way about this specific hotel but about head office. I want to make it clear that if you have any complaint, even in the middle of the night, you must make it then. We didn't as we didn't want to disturb anyone's sleep and were also dog tired due to a days journey to the hotel. Ours was a noise complaint all through the night and we let the hotel know in the morning. We were not leaving then as we had a second night booked. Head office will not uphold our complaint as it's their policy that you must complain at the time. I'm not sure how well known their policy is.
June 2023 by lucydZ8237VW
Great hotel, very clean and well presented. Staff were great and couldn't do enough to make our stay as pleasurable as possible. We arrived late at night and we were very tired but was greeted by Vicky who was welcoming and chatty, not something you expect at that time of night, she must enjoy her job! we will return to this hotel again in future should we find ourselves in this are a again.
April 2023 by Rachel D
Just needed a bed for the night and this was great for that. The location was important to us and provided a good base. We have stayed in this area many times before and this was an above average stay. Comfortable beds, bathroom was good and staff were friendly and efficient. The only problem was that we had a wheelchair bound son and he had to navigate stairs due to a lack of a lift. Also, the family room was very tight for four people.
April 2023 by r0b1950
Excellent experience. Great sleep in fabulous beds. Great location. Easy to find and accessible. Easy to book with very accomidating staff. Very helpful when needed. Great breakfast in the Roundstone next door.
April 2023 by D7449OBdarrenh
The room we're we stayed in was very clean and tidy. The staff were polite and always willing to help. And food was excellent. Most of all Emma who served us realy whent above and beyond, her customer service was excellent and she realy nows how to talk to kids. Our compliments to her.
April 2023 by Bron1303
The Premier Inn was everything I expected from it, the receptionist was lovely and welcoming when we arrived, she was so nice. The room was absolutely spotless and clean, the bed extremely comfortable and soft. The breakfast was extremely filling and delicious x
March 2023 by rogermQ1966RL
This is the first time staying at this particular hotel as a pitstop on my journey. Despite having a decent size car park there was no where to park so i had to park elsewhere and walk to the hotel which isn?t ideal with all my belongings. I went outside later on that night for a smoke and the carpark was half empty. Im guessing all the cars were for the adjoining pub. The hotel itself seemed ok. The receptionist was welcoming, my room was clean and somewhere to rest my head after a long day.
March 2023 by Julie Moorey
Blake & Richard are very talented balloon artists (amongst many other talents). They kindly created some awesome balloon installations with a tropical theme for a Summer Party we hosted last year. Sadly, I didn?t manage to take any photos - but they were just awesome! I highly recommend Just Because - you won?t be disappointed! ??
March 2023 by Q6589IFvictoriaw
Fantastic service. Receptionists are great and very helpful. Room was spotless and no noise at all from the road. Breakfast was delicious and our waitress was lovely. Highly recommend. We even received a welcome card and gift on arrival.
February 2023 by Niamh_michaela
We've stayed here a few times before when visiting family. It's a great location for exploring the south coast and has lots of lovely places nearby, including Arundel which is about 10 mins away. The staff both in the hotel and restaurant were welcoming and attentive. What's really impressed me is that I left by earphones in the room when we checked out and I only realised a few days later. The staff had found them and popped them in lost property. When I called and explained that we don't live locally, the staff were super kind and offered to post them to me. A few days later and I had my earphones back and with a lovely note. Definitely above and beyond. Thanks so much!
