March 2024 by Cath Bennett
Came over from Lewes to buy John Lewis dinner set. I couldn?t manage a trolley as I?m disabled. An assistant called Beverley could not have been more helpful. She got it all together for me and put my shopping through the till and loaded it all in my boot. Their was full of good things, and I will hi again for a big shop now I know what help is possible.
February 2024 by Ian Lamaletie
Nice supermarket
February 2024 by Sara
I really enjoy this grocery store, nice to see how the other half live lol. Its got a lovely variety of things and even vegan items. The staff pretend you aren?t there which is actually quite pleasant as im shy and don?t like talking. However a little annoying when the self scan thing doesn?t work. Does anyone know if the charcuterie boards are worth it. Thanks.
January 2024 by Veronica Gibbs
Good shop on Christmas eve lots of reductions, nice clean store cl. Clean customer toilets
January 2024 by travellor80
Terrible service, very slow to be served in spite of the fact there was lots of staff chatting etc. Returned soup because it was cold. No apology and 10 minutes to reheat it!
December 2023 by Amanda Deacon
This store is next to Haywards Heath train station and includes a bar and a cafe so also an ideal meeting place.
December 2023 by Sheila Riley
Wide variety of good quality goods,many of which were tempting. Considering this is a relatively small store it is extremely well managed. The sushi bar was doing a brisk trade!
November 2023 by Jade Webber
Fed up with the male toilets. Impossible to flush (so they don't get flushed) always one cubical out of order. Refurbish your toilets!
October 2023 by Tracey Battrum
We met for a book club in the wine bar. Fabulous time, lovely platters of nibbles and good wine. Especial thanks to the lovely Julia for being the "hostess with the mostest". Will definitely come again
October 2023 by Brenda Woodward
Fabulous store, great food and amazing sushi bar. The staff are friendly and helpful unlike the Colchester store where shoppers are an inconvenience here at Haywards Heath they smile at you when you ask a question and do their best to answer your query. I would say thanks for your help to all the staff and keep doing what you do, it makes a difference ?
October 2023 by GJ 1974
I was abused by a staff member in the car park. Accused me of not shopping at Waitrose and demanded to see receipts and then my online bank transaction. He called me a Twa#. Not the kind of behaviour one expects from a staffMember representing the John Lewis and Waitrose name .
October 2023 by Briel Loos
Good products but staff are discriminatory. If you are bald they will follow you around and check your basket to make sure you haven?t stolen anything,
October 2023 by Vanessa Louise
I went into Waitrose supermarket yesterday with someone has l was visiting Hayward Heath, the supermarket is very large clean and well stocked of food on it shelves l noticed the prawn ? and mayonnaise packed sandwich were expensive.
October 2023 by Kim W
Friends and I met at the wine bar to meet another friend from the train. We had the most loveliest lunch which commenced with a lovely warm greeting. The grazing platter was excellent along with the overall service, which was truly a stand out in todays times. Well done Waitrose on your wine bar and having the perfect person deliver a wonderful all round experience, Julia was an absolute gem and we girls thought she was brilliant.
October 2023 by Passport07513518463
I've had coffee many times in other Waitrose cafes so was very surprised to be asked to pay an extra 30p for cream with my Americano. Luckily I don't take sugar. That might be the next charge. Not what I would expect from Waitrose.