September 2023 by katie allen
best shop ever had all of the stuff i wanted and offered me a complimentary spoon, cassie r super nice too
August 2023 by chris hillier
Quick and friendly service at post office
August 2023 by Google user
Why the h.ll are you adamant to keep a post office in the shop!? Please, close it and let others offer that service.\\nThere are always some issues , horribly slow service , no matter when in the day you are coming. This is the third time in a row I experienced it and I feel that I am just wasting my time if I go there. Obviously, I am a slow learner ........
August 2023 by L Krone
Why the h.ll are you adamant to keep a post office in the shop!? Please, close it and let others offer that service.There are always some issues , horribly slow service , no matter when in the day you are coming. This is the third time in a row I experienced it and I feel that I am just wasting my time if I go there. Obviously, I am a slow learner ........
August 2023 by Harley
Miserable guy who works there (tall middle age) is so rude when you pay with cash
July 2023 by EmsiclesBadman
Probably the worst post office I've ever been to, I have had so many problems posting items here and sometimes they just randomly shut early without an apology or explanation... If you want to close earlier just update your opening hours on Google!
August 2022 by Zero Ex
Gotta post stuff. Usually WHsmiths but if this is en route there we go! Open late for ciggies and booze if needed. Fridge actually works so it's cold too. Enjoy ?
June 2022 by Lauren Mitchell
Aisles too narrow for disabled customers to get down so unable to access most of the shop. Its a shame as used to used budgens all the time now only nip in for the post office and shop elsewhere.
June 2022 by Ray Phillips
Typical local shop. Long queue to pay as only one person running both shop and Post office counters at same time
May 2022 by Eloise .Beard
Appalling service from the post office. I went in to return my parcels, and was told they can?t accept them as I had used staples instead of tape. I asked if they sold any tape - they didn?t and I was told to come back later. Absolutely no apology or explanation as to why I can?t use staples but fair enough. I then returned later in the day - to the same member of staff who then rudely pointed to a sign that said ?post office closed due to staff shortages?. There was no queue, and two members of staff on the till. I explained I had already come in earlier in the day and the lady simply shrugged at me. Extremely rude and clearly has no care about customer service. She absolutely could have served me as she had been on the post office till earlier in the day and was just standing there chatting to her colleague.
May 2022 by Zero Sum
None of the prices are ever accurate, with out of date deals and wrongly labelled products. Staff are rude and frequently close the store when ever. Opening and closing times are random. I have seen it shut nearly 2 hours before its stated closing time before. Only ever go when im desperate but even when you do manage to find it open, they cheat you with changed prices. Last 3 times ive been there had to correct them, and the staff are rude and walk over to the price on the shelf and i stead of changing it, remove it.Avoid like covid!
April 2022 by Rod
Very rude Customer Service, I thought I?m the only one who experienced this i read the reviews and some what people like me had a bad experience with that old lady at the cashier. So bad attitude. This is the second time I had experienced this, last time I went back 3 times just to get my parcel, she told me that it is not there even I had the message and email and call from the courier that it was there already. And guess what, she keeps telling me that my tracking number is not in her list, I told her to check by name but she keeps telling me that it is against their policy but last time she did that to me also she check by name that is why I refuse and tell her to check it, Then guess what, I saw my name and the tracking number is right and it is really there in her list. So I got my parcel, and she didn?t even apologize.I don?t really know why she was doing that and also she shouted me, she?s so bad. I really need that parcel so badly so it?s good that even she?s shouting at me I refuse to go. This is one of the worst experienced i had since I lived here in haywards heath.I hope I will never go back there again. So I?ve never experienced such attitude of a customer service like that. I feel bad to the owner of the store. They should know about it.??
February 2022 by Mark Peacock
Special mention for the Post Office service at this branch. Staff well trained and know all the posting options etc. Very helpful
October 2021 by Andy Sutton
Awful and slow service. Older women who served me (sounds like she smokes 60 a day) no concept of customer service, she is rude impatient and refuses to believe address exist (showed address on Google, company website and and email proving its an address). Avoid this shop like the plague.
October 2021 by Josey Grimwood
Great little shop but not wheelchair accessible at all. Large stands blocked most of the isles. I had to pretty much move half the shop around just to get the wheelchair through.
