March 2024 by Archie Stats
This branch is one of the best I?ve been too. They seem to always have the bits I need, and equally surprising that they tend to give you the correct parts at this branch, some days you can just walk up to the counter other days you get stuck in a queue, with only one person serving. My experience of euro car parts is that they are either under paid or don?t like their jobs hence the 4 stars as it?s very rare to be served by someone happy. Most the timeYou get huffed and puffed at or get a big sigh as they slope off to get your bits. But like I said if your the only one serving and get a doughnut customer that doesn?t order online and turns up wanted the till guy to search all the parts up it?s no wonder the rest of the queue and staff get annoyed. Perhaps have a pre order queue and a self serv machine to place orders in store like screwfix. Note to customers order online before you go to the store that way you get it cheaper and don?t get in the way other customers that have been considerate enough to do so.
January 2024 by Ramz
Massive thank you to Malcolm! He sorted out a return which would?ve have resulted in a much longer round trip! Thank you again 5/5!
December 2023 by Mohammad Bajwa
Make sure you have a lot of time customer service is slow and bad even if you need to exchange anything have to que up and wait at leats 30min every time
December 2023 by Perri Cave
Marci, Andre and Natalia are the most helpful people I have ever met in the motor trade. Now it's under new management I've seen a change for the better
December 2023 by Anderson UK
Long queue and no one cares about anything, Just one attendant, The parts here are out of market price, very expensive,
December 2023 by Mr B
Needed help looking for a replacement hose for my volvo power steering. Malcolm provided good advice and very helpful. Would use again.
November 2023 by Ja Psmith
wow, a big shout out to Malcolm for spending the time with me and being soo patient, especially in such a busy store.
October 2023 by asad satti
Hi,Since u guys moved to new place in Crawley branch we struggle to get parts from you guys in Crawley...Waiting queue is too long and only one person dealing customers mostly....please solve this issueMany thanks
October 2023 by Kayla Caruth
Malcolm was amazing, absolute life saviour!!! really great service & would highly recommend for all things car related :)
October 2023 by Sammy A
Can?t thank Sarah enough for her help with getting the part I needed. Wonderful service!
September 2023 by Sajid Rehman
They were good before but now they almost get every part wrong. Staff needs more training.
July 2023 by Steve Walker
You would expect to be able to go in and tell them the part you require and your registration number and that the part you end up leaving with would actually be correct not a part that's not even for you're making model of vehicle really disappointing will return for refund and go elsewhere no trust
July 2023 by Jeter Berte
Malcolm great service for helping me out to look for a few things in the shop! My eyes weren?t working so well but it was all good because Malcolm lent me his pair!
July 2023 by Chris Winton
A big thank you to Malcolm for going above and beyond today to help us with sorting out our pollen filter problem. Can definitely recommend Euro Car Parts, Cobham Way, Crawley.
June 2023 by Lars F
Got the part I needed for 18 year old Mazda. GREAT