March 2024 by si0101
Went in to the store to collect my food I had ordered on the app. Woman behind the counter prepping food was stood there on her phone while prepping the food. Disgusting considering phones carry more bacteria than a toilet seat! Won?t be ordering from the poundhill store
December 2023 by James P
Great pizzas. Just ordered two large for collection. They were piping hot and just what I expected. Third time I've ordered from these guys and have nothing bad to say.
December 2023 by Gee M
BACKWARD . BAD ENGLISH BAD PIZZAS , WENT TO BANK TO GET
December 2023 by priya vadgama
Dear Domino's Team,I recently ordered a pizza from your establishment and unfortunately, my experience was far from satisfactory. The pizza I received was noticeably undercooked?half of it had a white, uncooked crust.What was even more disheartening was the response from the person handling my complaint. They attributed the undercooked crust to it being a plant-based pizza, implying that this was a normal characteristic. This was not only disappointing but also an unacceptable justification for serving undercooked food. Also not to mention the crust was so thin and the pizza is so expensive!!!As someone who has enjoyed Domino's pizzas in the past, this experience fell far below my expectations. I appreciate your attention to this matter and hope for a resolution that ensures better quality control and customer service in the future
December 2023 by ami Chapman
Cold pizza. Even after picking up the pizza when the app said it was ready. 10mins quicker than stated when ordered. When I complained I got told it was because It was collection and I was late. He couldn?t possibly have made a cold pizza.
December 2023 by Sarbast Mahmoodi
Answer the phone and no one is talking you?re rude guys
September 2023 by Roam63702517353
We made a big order of pizzas to be delivered at work place. The big boxes of pizzas were delivered in time and very warm - freshly cooked. There?s also drinks available. As we ordered big number of pizzas the management gave us two extra boxes for free. Brilliant ? deal!!!
September 2023 by Lydia Prentice
Allergy awareness is awful. Why on earth are they charging £4 extra to switch to vegan cheese if you have a milk allergy. Plus you can't remove a topping to remove other allergens. Utter madness.
August 2023 by Louisa brackenbury
If there were zero stars this would be it. Manager is so rude and how hard is it to put cheese and extra tomatoes on a pizza???? Clearly difficult because there was not one single tomato on the pizza. Other pizza was extra pineapple and three slices had zero pineapple.
April 2023 by Martin Hughes
Item missing from delivery. Driver promised it would be sent out, but not delivered. Phoned store but they just pick the phone up and put it straight down.
April 2023 by M C
Wow - look at all the bad reviews.. for a company/store that just has to make a pizza and deliver it. But they seem unable to even perform this task correctly or efficiently. Orders always arrive cold, I have witnessed the delivery driver, drive into the road, park up for 30 mins and then proceed to get out and deliver the pizza. Bizarre behaviour. Store are rude on the phone. This is surely a dominoes franchise that is out of control - even the area manager isn?t sure who the ?managers? are on certain days. Not sure why the store need several managers to be honest. After a couple of bad experiences will never order from this branch again. Maybe dominoes U.K. should try and sort out this rogue store so the quality and standards are as one would expect. Disgrace. Oh yes and they charge £2.50 to deliver cold pizza. Amazing.
April 2023 by Ethan
Decent food. Slightly under cooked though
March 2023 by A7919OTrebeccab
Awful place. Don?t even accept a Cash payment!! Not everyone chooses to pay by Card. Unacceptable. The staff are rude and a cold welcoming I wouldn?t recommend eating at this place. Until they accept cash it?s a definite no.
February 2023 by shri nani
Disappointed with the pizza. Gave me a cold pizza though I was in the store to collect it on time. They made me wait to hand it over the pizza which was sitting in the rack for five minutes. I was just looking at it because the guy made me wait last time as well and he carried out sticking the delivery notes on the boxes. Next time I will get his name.
February 2023 by Ian langham
Dissapointed on the portions and over 2 cm from dough too ingredients.,which meant bigger profits to outlay. And don't do a half& half which meant bigger cost.
