March 2024 by Ahmed Marzook
Very lovely cafe got a good atmosphere and good selection of drinks.
March 2024 by Andy Harris
Really friendly staff, great coffee and fresh pastries.
March 2024 by John Hymers
Place looking run down needs an updateStaff ok
March 2024 by Ash Beech
Friendly staff, fast service and a lovely environment to enjoy my coffee :)
January 2024 by ?. ?.
Atmosphere is really cozy and great for studying or reading.
December 2023 by Alan
The espresso was so strong I was awake until 5am!!!
December 2023 by kasi oddy
Great coffee that always tastes the same. Good temperature. We love the caramel shortcake.
December 2023 by Liam Hall
Not bad coffee , actual premises is tired and needs a
December 2023 by kingbb31
Very slow service, didn't give right order.
December 2023 by Daniel Wickham
Lovely staff in here I like cafe Nero Thier tea is just so much stronger than most coffee shops not sure why this is but it definitely goes down more smoothly and has a nice taste to it also The butter croissants are really good just wish my waistline agreed ? I try to resistThe staff all of them are really friendly and it's warm their are charging ports everywhere and WiFi is reliable:)The one on Worthing and Crawley and Reigate are all brilliant :)
December 2023 by Sarah Steer
I love this place...... Nice & quiet. Friendly staff. Most of all very cosy. ?????
November 2023 by Susanne Brown
I used to really like this place until.they started to be stingy on service both in store and online with too good food app cancelling orders just so they can go give them to their friends or to keep for themselves they also have rude staff in the cafe Nero in
October 2023 by AllrounderEngland
As usual, very good coffee, nice food and friendly staff. What let this visit down was the amount of dogs either yapping away or giving off the delightful wet dog smell. Even overpowered the normal enjoyable coffee smell this venue always has. No issue with guide dogs or similar, but not in this case. Nero's has always been a coffee and reading haven, but this is being spoilt by unfeeling owners thinking their poor dogs enjoy a very busy high street and shops. A real shame.
October 2023 by Brian Thompson
I've been coming in here for years and has always been a good service. Today deserved 1 star due to a new member of staff who has all the customer service skills of a brick. As I've been coming here for years I'll give it a few more go's before I change coffee shops. Cafe Nero you need to ensure your staff are fully trained in customer service skills before you let them loose. The ability to interact in a polite & civil manner is paramount.
October 2023 by Tetiana Pobedynska
It is my favourite Cafe in Horsham! Good service and coffeeVegetarian options: Different sandwiches and cakes