October 2023 by Cindy Newell
I'd like to say huge thankyou to the friendly, professional staff. I was seen very speedily for a condition I'd not experienced before, and I had a series of tests/ scans which ultimately were reassuring. However, Julie didn't make me feel I'd panicked by asking to see someone ..her attention to the details of the scans is always one where she shares her knowledge to ensure I can monitor future eye health..and gave me confidence to do so. Thoroughly recommend this branch, and in the past too, excellent advice and professional service from all staff.
October 2023 by Lee Miller
Eye tests and scans done felt totally engaged in the process ,new glasses within a week very satisfied ,no hard sell for more expensive frames good experience all round
October 2023 by Paula Morgan
I have attempted to buy glasses at Burgess Hill store on two occasions now but have walked out of the shop each time. I had a contact lens lesson today which was good and a member of staff was professional, patient and friendly. I spent about 15 minutes trying on frames, having already done this recently. I chose the frames but there was no one to help and the shop was like a Clapham Junction station at rush hour. I walked out and will not be returning. I also dislike the way Specsavers charge for extras like thinner lenses with stronger prescriptions when other opticians include this on the price.Shop around people, you are being hoodwinked. Two stars for individual staff members, not Specsavers.
September 2023 by Mark Calvert
Having been a loyal customer for many many years, this store and this chain has now lost all my business - for good. not sharing patient eye test results was the final straw, ontop of rude service, poor range, high prices are also to blame
September 2023 by builder1a
Excellent specsavers, the best I?ve been to.The optician herself was the best I?ve ever seen
August 2023 by Craig Reeves
The level of service and knowledge of the staff is exemplary. I highly recommend this store. I received my new glasses exactly when they said I would and as it was the first time I had purchased varifocals, they explained how to get the best put of wearing them - there is a knack which I was not aware of until I put them on for the first time. I was very impressed.
August 2023 by kelly tomsett
Good value for moneyClean and modern store.All members of staff very experienced and professional.
August 2023 by Richard G
The whole process was impressively slick, thorough and professional. I particularly appreciated being treated like an adult by the optician who took the trouble to explain in some detail the results of the various procedures and tests carried out.A good range of frames to suit all pockets and faces is stocked, as well as professional guidance on fitting and suitability for my prescription.My first, but definitely not last, experience of Specsavers - I have previously been charged much more for far less elsewhere (Boots).
August 2023 by Margaret Hook
Very happy with all the staff i had contact with, they were quick, no hanging around, same when i collected them.
August 2023 by Ajeesh V
Lady at the reception could do a better job in terms of guiding people on frame selection, once done with eye test. And one of the lady who was in charge of frame section did not seem very interested to explain and was very curt. Kinda ruined the excellent experience so far with ophthalmologist.
July 2023 by Christine Hodson
Burgess Hill store is sooo good. The staff are freindly, knowledgeable, and helpful. The managers are really good too, nothing is too much trouble. Most extdnsive eye test too.
June 2023 by Joyce Harrison
Very efficient and honest, I was under the impression that you got sold spectacles whether or not you needed them.2 years in a row I have been advised that I did not need new ones because only a slight change
April 2023 by Judith Powell
As always, impeccable service in Specsavers Burgess Hill. I am very pleased with my new glasses and have got used to the varifocal lenses with no trouble. Thank you.
April 2023 by Peter
Very friendly helpful staff. Very good service
April 2023 by rafiya bhanu
Very friendly and professional staffI was treated very well polite and friendly service . Technicians are highly proficient's, I have been explained everything in detail..Very happy and satisfied serviceThank you..!Highly recommended ??
