September 2023 by Passenger37688950723
Another disastrous service too far which means we are unlikely to visit the restaurant again. Our booking last night was a mirror image of the poor service we experienced only a couple of months ago with the same lame apology and measly 15% discount . We waited 1.5 hours our mains to arrive with no communication or offering of drinks. Just made to sit there whilst others were getting served their food before us. We chatted to the smarmy arrogant manger after the meal who blamed it on them ?being busy?. Not our problem mate. We would have gone elsewhere if told of the wait time. And considering we had exactly the same experience and lame apology previously you?d think they staff would have kept us sweet, but they didn?t. The manager gives it the swanky demeanour but he?s in house management attention/ customer care is less than zero and that goes for the whole staff. That may be proved by a narky response to this review.
September 2023 by kelly t
Booked easily online Tables were very close together but restaurant nice and clean. Food was delicious! Lovely presentation. Service a little rushed but waiting staff friendly. Good value for money.
August 2023 by Steve Taylor
This is the best Indian curry in the area. Which includes Haywards heath. The food is authentic and tasty. My only criticism is service. Took a while to take a drinks order, which should be almost when you sit down. They got the drinks order wrong (twice), forgot the rice we ordered. But don't get me wrong. We would go back for the food alone. We really like this place. Service can get better. The lady who served. Maybe she was new.
July 2023 by Witchee1975
Visited with parents on a Tuesday evening for the special night. Ok ordering, I asked which items were gluten free - neither the waitress, waiter or manager were very clear which items contained gluten and the type of flour used in the dishes. If you have a serious food allergy, I would think twice about visiting here. Disappointed by tasteless chicken curry (more like sauce from a supermarket jar). Rest of our meal was nice enough. As part of the ?deal? you are entitled to a coffee but no one asked or offered us one. When we asked for the bill and wanted to leave by this point, we mentioned that no one had asked us if we wanted anything else, or wanted a coffee and were told that we should have asked ourselves. I?ve not been to any other restaurant where a customer needs to ask, usually someone would come over to check everything is okay and ask if we would like anything else. When we asked for the bill, we asked if we could take home some of the curry that was left. The bill came and we were charged £2.25 for the containers. I?ve never been to another restaurant where a charge has been made for these. It would have been courteous to let us know there would be a charge for these first. Given we hadn?t had a great experience throughout, we asked to speak to the manager to give some feedback. The waitress told us he wouldn?t come over to our table. We asked again. He came over and was clearly disinterested in what we had to say. He did though remove the £2.25 container charge from the bill, rather rudely and dismissively though. We will not be returning. Far better curry houses in BH and surrounding area.
July 2023 by Tina and Willia... S
Went on a Tuesday evening when they do a special menu and deal. Restaurant was about half full with 3 waiting staff on duty. Menu was very well presented and explanatory. We asked for a jug of cold water. It arrived tepid with no ice or lemon. Our food order was eventually taken and arrived in a timely manner. However there was no conversation from the waitress or waiter. We guessed the waiter did not understand English at all as we asked questions but he did not appear to understand? We asked for a chutney tray but it did not come so asked another waiter who was dismissive just saying she doing it. (then when we got our bill we were charged for 2!) The mixer platter starters was delicious and all our mains were good too. 3 of us used the toilets and we all felt although clean they looked shabby with rusty bins etc. What let the place down most was lack of welcoming chat with the staff during the service of the meal and as we left. The other Indian restaurants that we frequent are far more welcoming from the minute we walk in the door!
July 2023 by Kevin Myles
Superb food best Indian restaurant in the area. Very clean. Polite and friendly staff. Excellent service.
July 2023 by Erin Boland
Excellent service, delicious food, generous portions and very reasonable prices. Had a great date night - will definitely be returning and recommending to friends!
July 2023 by Robert Kimber
Confusion over collection time so a fresh meal was made up!
June 2023 by David Nunn
Second time eating here. Both visits were way above average. Food and service were a positive 5. Only small negative was a stag night which was loud. Wish bride and groom the best in their future life.No complaints at all!
May 2023 by 293sallyx
Gone rapidly downhill. Never expected great things from this restaurant but the food has always been edible. Last Friday was a complete disappointment. Meat that tasted like the sauce had been tipped over it instead of marinade, potatoes (watery), rice greasy. Would not waste my time driving to this restaurant again unless the chef is changed.
April 2023 by Raquel M
Our booking was for 17:30 and we had to wait for 5mins outside as they didn?t open on time. Food was clearly warmed in a microwave and tasted bad. First time and last time going back. Shame really as I wanted to find a nice Indian.
April 2023 by Chris Mayes
Great food, lovely staff, but really disappointed that it took nearly an hour and a half before we received our main course from ordering (some groups arrived after us and were served before us, we were only a group of 5). and that the party members that were driving were charged £4.50 for a lime soda. When I questioned this, I was told ?well it was a pint? in context this is 60p less than their 660ml beer.
April 2023 by Paul Mayes
Waited over an hour for main course. Food was very good. Soft drinks very pricy 3 lime and soda £13.50
February 2023 by Micky
Standard tue night fixed price dealStandard average curry house. Standard of food is pretty good.Service can be a tad slow
February 2023 by Sally Welfare
Food lovely however on the last couple of occasions there have been large groups male only very noisy made it almost impossible to talk to our friends on our table .Couldn't wait to get out .
