March 2024 by Jane Tyler
This hotel has a great dining area in the bar. They serve better flat whites than many chain coffee shops & the coffee comes with a biscuit or piece of chocolate brownie. On cold, rainy days there's a great fire blazing & I enjoy my coffee & a book in front of the fireplace. Lovely staff as well. It's situated in the chocolate box pretty village of Amberley.
March 2024 by Nicole Turner
Amazing we couldn?t fault it in anyway. We visited for our anniversary and we weren?t disappointed. The food was exceptional and the staff were warm and friendly. It really made our day special. We are so pleased we found this gem. Thanks to The Black Horse for a memorable lunch. We shall return.
March 2024 by G-Hill
If you're looking for bewildering culinary logic with poor customer service, then this is the place for you!!My starter of Haddock fish pie arrived, however what was placed next to it and completed at odds with the dish was served a cold boiled egg. Perplexed, I turned to the server seeking clarification on this curious combination. To my astonishment, the server returned after consulting with the kitchen and confirmed that yes, the cold boiled egg was indeed intentional. The fish pie was tepid at best, lacking any discernible flavour and resembling more of a gloopy mess and the addition of a cold hard boiled egg beside it was baffling only serving to further highlight the lack of cohesion in the flavours and textures presented with this dish.After a long pause between courses our Roast Beef Mains finally arrived, and my eyes fell upon what can only be described as the smallest Yorkshire pudding I have ever encountered. It's diminutive size seemed to mock the very essence of a British Sunday roast. Mustering the resolve to request a larger Yorkshire pudding from the attending male server, to my astonishment his response bordered on the absurd; I would have to pay extra for a larger Yorkshire pudding, it was so preposterous that it bordered on the surreal.Refusing this request, and astonished by the prospect of paying an additional charge for a fundamental component of the dish, I was resigned to the fact that any resemblance of decent customer service had long since abandoned this establishment. As for the roast beef itself, it was tough and gristly requiring an inordinate amount of effort to chew and swallow. The less said of it the better.Take this as a cautionary tale of what can happen when culinary ambition outstrips culinary competence.And as for customer service within this Pub restaurant, the servers seem ill-equipped to navigate customer dissatisfaction so perhaps the owners should consider training and improving their staff on the following key skills. Attentiveness, Empathy and Understanding, Prompt resolution of Issues and Professionalism. All of which were distinctly lacking during my recent visit.Overall, an experience best forgotten.
March 2024 by Jane Lamb
We called in late on the off chance for Sunday lunch and were delighted with the excellent friendly staff and welcome, plentiful and delicious food and great ambiance. An unexpected treat and we will certainly return.
March 2024 by Keris Devilliers
Went for drinks and dinnerService and food was fantasticThe waitress was exceptional at her
March 2024 by Dean Roberts
Lunch/Dinner was amazing, could not fault the friendly staff, lovely setting and great atmosphere.The food was cooked to perfection.100% recommend a trip here. Booking advisedFood & drinks: Some of the best food & drink in West Sussex
March 2024 by Jason Hornsbury
Disgusting service from the so called landlordNever returnBeer is as flat as a pan cake but manger said nothing rong with it haha a child behind a bar don't work never
March 2024 by Wei Hoang
We were passing by this village and decided to have dinner at the Black horse. It is beautiful looking pub with a good range of dishes on offer. Good service but did have to ask for things that the waiters should have given automatically. My friend enjoyed his steak pie, mash with vegetables. He said the steak was tender and plenty of vegetables. I had the moules marinara which was a great size and served with delicious salad leaves and nice sour dough toast. The mussels tasted fairly fresh and succulent. The sauce wasn't really to my liking, lacked the fragrant white wine and rich butter flavour that I am accustomed to. The truffle fries were very subtle in flavour as my friend enjoyed them but usually detest the taste of truffle. The apple, plum and berry crumble had a nice granola topping but the fresh custard tasted quite underwhelming for a homemade fresh custard. Overall, we did enjoy sitting by the log fire and having a relaxing evening meal. It would be nice to see gluten and diary free options on the menu. The dishes for vegetarians were ok.
February 2024 by Gavin Compton
A tip to other people staying: you have to turn the shower handle hard all the way round to get hot water. I thought there was something wrong with it at first, as I could only get tepid water out to start with.Excellent food. The chef has clearly thought about every detail without being fussy. We stayed a few nights and everything about the place is smart and efficiently run yet also feels relaxed.
February 2024 by Chloe Smith
Fantastic lunch here. Great service and delicious food. Would highly recommend!
February 2024 by Ben Cladd
The Sunday roast at Amberley Black Horse Pub is always exceptional! From the moment you walk in, the cosy ambiance and inviting aroma set the stage for an exceptional meal. The roast itself was perfection ? tender beef, fluffy Yorkshire pudding, and flavorful vegetables. The attention to detail and quality ingredients were evident throughout. I highly recommend a visit!
January 2024 by melanie k
Really beautiful olde world village setting , well decorated and designed building lots of unique design ideas to look at . We enjoyed our lunch the dessert was excellent I thought our meal was good value for good quality homemade food , friendly professional service . The loos were quirky with nice smelling hand wash which I thought was a nice touch . I would return and recommend.
January 2024 by Anne Cox
Amazing food and friendly staff !Food & drinks: Amazing food
January 2024 by Iain Cross
Great service and amazing food. Can?t wait to go back.
January 2024 by Laurence Hommel
Delightful venue, lovely staff, delicious food, what more is there to say!
