August 2023 by Nat Mills
Never go to this shop brought the ring a week ago and tried in the shop brought it home not been worn since been in box in bag took it back for a refund as didn't like it and there telling it's got wearable Mark's on there and the ring hasn't been worn really bad service and very rude management
May 2023 by Alex Rider
I bought a ring and the staff especially Roshni was very kind she helped me pick out a ring for my girlfriend.
April 2023 by Heather Pitt
Awful customer service this morning. I would advise people to never go to this shop use the Merry Hill branch instead. I accompanied my 78 year old mother who was buying charms for her bracelet. The assistant was rude and abrupt. Her interaction with my mother was to keep saying "is there anything else". She was not polite at all. She took my mother's money for her purchases and then physically ran off into the back of the shop. She left my mother standing there bewildered and having to put her purchases into a bag herself. The shop assistant clearly needs some customer care training. We will not be coming back.
March 2023 by Raymond Jeffries
Could be bigger with more choice. Don't like staff wearing funeral black. Navy blue would be nice colour. Black is depressing for customers..
October 2022 by Theresa Morton
A heartfelt ?? thanks to two lovely ladies who replaced my diamonti bracelet which broke when my dog accidentally caught his paw In it.It's sentimental to me as it was the last Xmas present my husband bought me before he gained his wings.Forever grateful ?
August 2022 by Jessica Cox
Had a great experience buying a ring today. Chantelle provided an excellent service today. She knew a lot about the range of rings and how to mix and match them. She gave great instructions on how to look after the jewellery and she had a lot of information about the 2 year warranty. Overall, we had a great experience in store thanks to Chantelle.
August 2022 by Jessica Simms
Had a great experience buying a ring today. Chantelle provided an excellent service today. She knew a lot about the range of rings and how to mix and match them. She gave great instructions on how to look after the jewellery and she had a lot of information about the 2 year warranty. Overall, we had a great experience in store thanks to Chantelle.
January 2022 by Shirley Hall
I rang the wolverhampton store over 20 times in a 3 day period regarding a fault with a necklace no one picks up the phone EVER! rang Customer services no help the robot was even worse...then I receive a survey to complete I've had numerous faults with pandora jewellery so has my daughter and several friends the assistants in the wolverhampton shop are generally very helpful if you go in but by phone its impossible.
November 2021 by Mandy Jackson
Purchased items yesterday brilliant service given to me by Georgia. A lovely young woman .should be recognized. Thank you Georgia. Mrs jackson .
July 2021 by gayle brown
Came in Saturday and was served by a lovely young lady who was very helpful and patient whilst I was choosing what I wanted. Wasn?t pushy at all unlike others shops and I made the most of the offer.
July 2021 by Charlie Roberts
What a lovely experience here at pandora wolverhampton today me and a friend of mine can't of been more niceBoth ladies Elisa & Lilly were absolutely so helpful and friendly so informativeMade to feel so at ease and left with some lovely jewellery, thanks ladies have a lovely day x
July 2021 by Andrew Bell
Clean warm and very useful i just wish the buses would run on time especially after the price of tickets keep going up and up .
July 2021 by Elle Meek
Great friendly staff that made great suggestions. Brought a lovely gift for family members birthday. Very happy with my purchase
July 2021 by JAYNE SMITH
Very friendly staff at Wolverhampton store . The store was clean and tidy and the lady that served me was pleasant friendly and polite also very knowledgeable well done
September 2019 by Sheriden Mckenzie
Outstanding customer service today in the Wolverhampton branch.
