October 2023 by Davinder Dhesi
Very good service, Naz is very helpful always sort the problems out.
July 2023 by AMON
The service is impeccably terrifyingThey are known for stealing patients from other pharmacies to make a living out of itThe dispenser hired by the company is very unprofessional, rude and needs to get educated by someone asap.
July 2023 by Sunni Kaur
Last week I went into Newbridge Pharmacy Jhoots. I have to say the staff were fantastic. Required some tablets soon as they arrived of the afternoon Naz called me straight away as she knew how important this was for me. I would highly recommend using Jhoots pharmacy as I felt the service I received is definitely a 5 Star.. They provide for the patient making sure they have our medicine in stock at all times. Your fantastic procedures show in the way your staff delivery the service..
December 2022 by Phi Reynolds
I have for the last 3 - 4 years or so had an arrangement with Jhoots, Newbridge Surgery, Wolverhampton to deliver my tablets every 3 months when I need renewal of my prescription. They have constantly missed the delivery date and I have to chase them, almost every time. I have been delivered tablets that I did not request. They are so inept and unprofessional. I am writing this today since they failed to deliver my tablets yesterday and I will run out of tablets tomorrow, a Sunday. I would not bother to use them again if I had another alternative. They are a complete waste of time.
August 2022 by Ian Matto (MattoMania 1.0)
Negative rating is down to just how appalling these guys are in terms of picking up the phone. Every month for a year it takes several attempts to get through. Just get an answering machine sorted if you can't be bothered to ever pick up the phone!
September 2021 by Basi 5
Went in to collect some Lateral Flow Tests this morning for my son and the lady behind the desk was very polite & helpful. Have used the pharmacy many times and never had any issues.
September 2021 by Debbie Smith
Posting on behalf of a customer that has no internet happy to help as we supplied an emergency medication as the customer had ran out and couldn?t get an appointment it?s lovely to go the extra mile and help our regular customers please post your good experiences as there is just too much negativity out there in these unfortunate times STAY SAFE ! ?
September 2021 by Michael Omahony
Popped in to collect some Covid-19 tests very friendly and helpful staff explained very well on how to use the tests will be stopping by again ?
September 2021 by Bharat Patel
Unfortunately the service provided by this chemist is appalling , the medication is all mixed up and never despatched on timeIn one case they had no idea what days some medication was taken and had to ask myself - it should be referred to a consumer watch dog before they prescribe the wrong medication to the wrong patient since this so called professional service is not acceptableThey are dispensing medicine that has not been checked by a qualified pharmacist
September 2021 by Thomas ?Petracore? Hipkiss
Left waiting outside for half an hour in the freezing cold as the shop is so small you can barely fit one person in there.
September 2021 by David Horton
Great service and always happy /willing to help
September 2020 by Claire Humphries
Fantastic service from them during this awful time. Unable to pick up prescription due to self isolation however they went out of their way to facilitate this. So grateful for their professionalism and care. God bless.
September 2019 by Ray Phipps
I had to move pharmacy they are very disorganized. lost prescription's and I've had items from other patients. go to Newbridge pharmacy the difference is like night and day.
August 2019 by Govind Sing
The customer service here is terrible the staff where rude and not helpfully
