March 2024 by Amy McHenry
The staff and service are second to none! Vicki was absolutely amazing; she was friendly, knowledgable and professional.
March 2024 by Sarah Thompson
Served in a timely manner by a pleasant, helpful young lady who took an interest in who I was buying a gift for.
March 2024 by Neil Preston
Very helpful, professional and friendly staff team
March 2024 by Jennie Brimmell
Brilliant service, good price, looked after valuable jewellery like it was their own. Lovely people. Let me know when it was ready. Will be using again.
March 2024 by Varinder Singh
Good dealing
March 2024 by Paul Hooper
Excellent customer service from Royston
March 2024 by Amanj Akram
Very friendly and nice customer service helpful. I?m so happy. I always buy watch from them. I?m so happy when I go there. They?re nice stuff also very friendly. Thank you.
March 2024 by Alison webb
Very helpful
February 2024 by FNOSLAYER fearnooneclan
Brilliant staff amazing rings very polite helpful
February 2024 by Oluwafunsho Egbeola
Exceptional customer service. The watch I got is really beautiful and worth every pound!
February 2024 by Linda Rowland
I was treated extremely well by the lady I spoke to, very polite and helpful, I will shop here again.
February 2024 by claire love
I don't often post reviews, but the service here was exceptional and deserves to be noted. Really helpful indeed helping me locate an item of jewellery that I was trying to track down. Everyone was so helpful and special note to the manager Paul, he was patient and couldn't do enough to help me find everything I needed. Others would benefit from taking a leaf out of their book, great customer service!!!!
February 2024 by Shabbir Ahmed
Worst jewellery shop in town!!! Everyone avoid it as they are thieves!! Handed my watch on 16/12/2023 which was under warranty as one of the links come off, instead of fixing straight away they asked me to leave the watch until 30/01/2024 like after 2months & told me they email me wen it fixed. Went thr today to collect on 6/02/2024 as I heard nothing of them. After to find out the watch links are not under warranty so nothing is been done. On the top they scratched my watch & denying it with no apologies. I mean on the first place why u kept my watch if the chain is not under warranty! So I guess they made up & was not bothered to fix it. Wasted my time in waiting & paid my parking ticket twice just for the watch! I was stupid enough to trust them & instead I could have took it in a market watch shop mabe would cost me £5. So this is how they treat with thr customer after they made profit of us. On the top wen I told them this isn?t fair & that?s a bad customer service & the man says yes we are so he even agrees to it.
January 2024 by shaun autie
Good jewellery shop Paul who works there knows his stuff and very helpful I take all my watches there.
November 2023 by Denise Cook
Contacted store on Tuesday as I had lost two pins out of one of the links on my watch. The gentleman asked approximate age of watch which I was unsure of as it was a gift from my late husband. He suggested that if I called in he would have a look at my watch & repair it if able.True to his word he produced a box of pins which was rather like looking for a needle in a haystack!Within 3-4 minutes my watch was back securely on my wrist. When I asked how much did I owe him? He replied nothing! Well done ?Hinds?, what a lovely experience.
