December 2023 by helen hardwick
They are closing down in 2024. Nothing to tell us this. They are now just an outlet with no new stock. Had to go to Wolverhampton to get new school shoes
September 2023 by K3G Delta
Took my elderly mother to Clarks (Wolverhampton) to select some footwear. We were struggling with both choosing & sizes which was noticed by the manager, Raj, who approached us & offered her assistance, which we gladly accepted. She was patient throughout & made sure our selection was suitable for my mother. She was assisted by Alex. Always happy to recognise excellent customer service when it is provided. Thank you for the courtesy & your professionalism.
September 2023 by Tasha Tash
Staff are very helpful and patient, went for new school shoes for my 6 year old although she was being a diva the lady was very patient and helps us grt the perfect shoes
August 2023 by Lesley
Booked an online appointment which was easy enough, however the assistant who measured my granddaughter?s feet clearly needed more training in her job as she bought out a different size altogether!They hadn?t got the school shoes we chose and were offered ?alternatives? and one alternative was a pair of trainers..Not good enough and ended up walking out.Absolute waste of time ?
August 2023 by Yasumy V
Excellent customer service and a great selection of shoes. It's important to note that it's quite a small shop, but still had a good stock. Found school shoes and trainers for one of my sons. Thanks for measuring my boys too! ?
August 2023 by Nick Marsh (Marshy)
Staff very friendly and helpful good selection of shoes .
August 2023 by Marie Moore
Went into clarks staff not very helpfull at all was looking for school shoes for my granddaughter who has a very wide foot, measured her feet and still couldn't work out size properly like they were guessing between the sizes, in the end ended up going down stairs to the women's section where the staff were just as bad lady gave us a pair of shoes to try which one seemed to fit one foot while the other was slightly tight, she said to us to take them and hopefully my granddaughter will break them in at some point not the answer I was expecting really, overall I just thought the staff were no help at all.
August 2023 by Allison Westwood
The assistant was helpful but felt sorry for her when we asked for the shoes for my grandchildren she bought pumps and trainers asking us if we wanted to buy them also obviously we said no and the lady who was over her ( manager/supervisor) wasn't very nice to her I couldn't work there but I was pleased with the assistant very helpful
August 2023 by Georgia
Quick service and friendly staff , accommodating of my child with special needs
August 2023 by Calvert Lawson
Popped in just to look came out with 2 sexy pairs of shoes. 60% off come on.
August 2023 by Hayley Smith
Took my granddaughter here today she's only 7 months old all the staff were amazing .
June 2023 by JM
Very helpful assistant polite bought some shoes in the sale pleased
June 2023 by Juliana Lopes
Good place to buy shoes for children and excellent customer service.
May 2023 by Philip cowley
Great service from kam she can’t do enough to help, everyone in the shop are all so very friendly and helpful
May 2023 by Tany Khaja
I went in to exchange a pair of shoes in the Wolverhampton branch I met with Kam who went above and beyond to help us get what we needed... She was really thorough and very friendly. Thank you for that to the staff sorry wanted to send this review last night but I had to go somewhere else ... Thank you again