March 2024 by beverley johnson
They don't even deserve a one star purchase 3 internal doors over a month ago delivery was due on Wednesday now I've been give some rubbish excuse that they are not in stock yet when the order was placed they were. Poor excuse for staff not doing their job correctly. If they wasn't in stock you would no that when the order was placed
February 2024 by Gemma Morgan
I went to you Wolverhampton store, wallpaper department his name was Paul I was impressed with their professionalism and customer service. He helped us find the wallpaper I needed, nothing was to much. He's a asset to your company.
February 2024 by James Severn
Perfection!Over the moon with our new Bathroom. Project managed from start to finish.Many thanks to James, whom without his flair for design, extensive knowledge of bathrooms, patience and professionalism, the whole experience could have been a disaster.Highly recommended.
February 2024 by Ben Dellicompagni
I found Carvers and James fantastic to work with. Very helpfull, and when there was a problem ( no one?s fault) then it was resolved with no hassle ? I?d definitely recommend Carvers and James for any of your bathroom projects !!!
February 2024 by Richard Lyn-Kew
I?ve used Carvers building supplies on several occasions now, and have found all staff, in particular Angie on the hire desk and Carl from sales to be very welcoming, and extremely honest and fair. This has made buying exactly what I need much easier and accurate. Due to estimates provided by Carl I?ve had almost no over purchase/waste with the bricks, sand, cement and lacquer purchased for my entire driveway, so great value all round! And Angie on the hire desk advised against a hire tool which a friend advised me to get. Turned out Angie was correct, saving me wasting £100s in hire fees, when she could?ve easily just rented it to me. Honesty and Fairness in service goes a long way with me, and I?ll be using Carvers again and again. Happy to recommend Carvers for Price, Stock and Quality of Product, Customer service, Knowledge, Honesty and all round value for money!!!
October 2023 by Lindsey Claridge
What a lovely experience, so very organised and lovely helpful staff, couldn?t do enough for you.
September 2023 by Jackie Broadhurst
Visited Carvers Timber department today - the service was excellent and Carl who helped me couldn?t have done more, he even offered recommendations about how to treat the wood etc. Nice to see there are people out there with good customer service skills that care. Will definitely be visiting again!
September 2023 by Nicki Haywood
I would NOT recommend the Bathroom Department at Carvers and these are my reasons why:-1). Poor attitude to paying customers, especially once you?ve placed the order.2). Don?t go too close to closing time, they are more interested in going home than a sale3). Told a delivery time of 4 weeks, then told it would be 6, finally got a PART order at end of week 7. This may be in part Utopia?s fault, we only ordered a two drawer wall hung unit (800mm)4). When order finally arrived the wrong tap was delivered and handles missing from unit.5). Rhys was very polite in order to make a sale, but was hostile, unhelpful and shouty in his emails and verbal communications.6). Rhys?s manager John was not helpful and tried to say that I had the handles when clearly they were not included. He tried to make out I was at fault, despite Paul from Transport saying the handles were to follow.7) Don?t chase your order to get an expected time for delivery, they don?t like that and will drag their heels and conveniently make sure things are missing from your order. They like customers to play guessing games.8). Utopia furniture is vastly overpriced and overrated and poor instructions with goods. I would imagine if you ordered more units from Utopia you may wait years.9). Tried to get advice to fitting worktop, but not interested, they?ve made the sale, money in their pocket, no longer interested.10). No brass overflow ring included, despite them saying they would do this for us11). We ordered a different worktop to the one we received, again, partly Carvers and Utopia?s fault.HOWEVERTransport department very helpful, approachable and understanding, including Paul and the driver and the lady answering Transport?s phone.
August 2023 by Badge
Speaking has hgv delivery driver,good place to tip,staff very friendly,busy spot but In and Out no problem..many thanks ?
August 2023 by Alison Watkins
Picked up some MDF. Plenty of stock. Helpful staff.
March 2023 by Harriet
Reasonably priced building materialsExcellent customer service provide by Eva
February 2023 by Paul Whitehouse
I've been to carvers many a time but really only go now for Auto Gas.They ahve the cheapest Auto Gas in the area at usually 69p a litre.Very friendly and knowledge staff and always smiling what ever the weather.Also a great place and reasonably priced building products.
December 2022 by Brynybach
Very helpful and patient assistant. I must have spent a good ten minutes with him in the timber section before I decided on what I finally needed. He even went and cut down the long lengths I needed and to also fit in my car.
November 2022 by Ivan Evans
Excellent Builder's Merchants. Extensive range of products. Staff very knowledgeable and helpful. Nice coffee shop too.
October 2022 by Tony Cala
Couldn?t fault this impeccable team at Carvers. If only we had a builders merchant like this in London hence the worthwhile road trip up north to Carvers. Would definitely make the trip again. Great selection and reasonable prices and top draw service. Thank you!
