November 2023 by Az Deen
The sales rep there (white lady with glasses) was absolutely rude to me. I came into the store and she was watching a movie and couldn?t care less. Was absolutely rude to me in front my GF. Whoever is in charge here please this woman that works Samsara
October 2023 by Karen Worrall
Couldn't have asked for a better service. It's just a shame again the delivery service let them down.
September 2023 by Susan Gee
I?m always wary about going in bed shops but bensons for bed we?re great they wasn?t at all pushy went out his way to find the right bed we we looking for very good customer service very knowledgeable a great experience would definitely recommend
September 2023 by Teressa Bateman
Appalling service.Ordered a bed base and bedside table, was told they had express delivery on the bed we chose, then when they checked available delivery dates they couldn't deliver for 2 weeks. This was fine, the 2 week wait was acceptable to us. 2 days before the delivery they emailed and text to say that everything was on track to recieve my items and gave a 2 hour time slot. The next day, recieved a phone call to say they hadn't actually got the items from the supplier so couldn't deliver. I complained that they shouldn't actually text with a delivery date and time when they're not actually in possession of the order. Apologies were given and I was told I would be called later in the week with a new date. The next day still recieved update texts to say the delivery drivers had my item and would see me soon!! Later that week delivery was rescheduled for the following week, again recieved all the texts and emails, delivery would be between 7am and 9am... At 8am I recieved a phone call yet again cancelling the delivery due to drivers being off sick. Yet the tracking information showed the drivers to be 10 minutes from me in the next town over... I refused the next offered delivery date, again was told someone would contact me and again they didn't. Finally recieved my items this morning. Absolute joke. Have purchased from them before with no issues, but this has truly dampened my opinion of them and wouldn't recommend or buy from again.
August 2023 by John Ward
Great service and price from this place,jean went heaven and earth to find me the ideal mattress for the budget I was willing to pay.This lady deserves a raise,no hard sell like some places and didn't try to sell me anything out of budget.The mattress is very comfortable and so are the pillows I bought too.Thanks again.Kind regardsJohn
August 2023 by Sue
Wonderful help to choose a very badly needed new bed could not fault the assistant lady at shop. Only had one night in new bed but feels good.
July 2023 by Sandra Grant
Benson for beds gave me the best customer care. They priveded me a quality mattress the gave me the best sleep experience of my Life. A special thank you.
July 2023 by Ozzy Oseland
Very helpful when choosing a new bed for our son. Pointed out the pros and cons of the beds we picked out and even when my husband changed his mind again she was very patient. Definitely go back again.
June 2023 by Motomori Yemi Peters
Excellent service start to delivery. Good value for money and quality.
June 2023 by John Stainthorpe
Superb service from Lisa(lovely young lady) and excellent communication from delivery personnel Mick and Kelvin(arrived right on time - no problems - whatsoever) Many thanks.
May 2023 by Tracey Stevens
Great service, lady who helped was absolutely fab knowledgeable polite and certainly not pushy, she was so lovely, a great buying experience would definitely recommend
May 2023 by Lesley Robinson
Friendly helpful service. Didn't pounce on you as you entered the store, polite staff relaxed atmosphere in store.
May 2023 by Amy
Friendly staff. Not pushy like other places. Great service.
April 2023 by Debbie Worrall
Excellent customer service received on Saturday Very knowledgeable not pushy at all and made us very relaxed and valued
April 2023 by Ann Holden
Very helpful staff goods arrived when expected very pleased with my purchase.
