February 2024 by Lostandfound
I went into this store earlier. Had it not been for Ksenija and her great customer service I probably wouldnt have bought what I did lol. She was very helpful and I learnt something new about different strength colognes/perfumes. Give that woman a raise I say!? ????
January 2024 by Roderick Ruff
Very helpfull
December 2023 by Kieran Tuck
Amazing service today from Ksenija! Very helpful and worked with a smile on her face! Merry Christmas to all staff!
December 2023 by Mitchell Harris
I live in walsall and always travel to West brom to go this particular fragrance shop, Jazz the manager is the best she always makes you feel welcome and will try to get you the best deal, her knowledge is second to none, all the staff are brilliant but she is the best, without these staff at this shop I would likely go to boots as they have good deals and are sometimes cheaper, the walsall store is not as friendly as the west brom store and have always took my custom there, hopefully the staff are there for a long time because without them the shop would not be the place I went to buy aftershave, I usually visit at least every other month to buy aftershave.
July 2023 by Vix
Really friendly and helpful staff
March 2023 by Devon Martenez-Miller
Staff friendly & helpful as usual
February 2023 by Shallu Mahandru
Went to the shop yesterday. I was served by Magan and Jazz. Brilliant service. Both were very helpful.
December 2022 by David Cheshire
Helpful staff and great prices
May 2022 by Anna Stanislawska
Great customer service and perfume knowledge. We were served by a young gentleman Kazi. Well done thank you for your help
May 2022 by Anna
Great customer service and perfume knowledge. We were served by a young gentleman Kazi. Well done thank you for your help
April 2022 by Midnight CoffeeAddictions
Fantastic. All the best frags and all the best prices.Staff are grear and very knowledgeable
December 2021 by Leon Barnfield
This shop is an absolute joke. No respect for covid restrictions at all. It was a free-for-all to get served. I counted 29 people in this small shop. The manager decided to move everyone over to the one side as she was bringing food in for her staff, I was next in line to be served and some rude people behind me formed another queue. The staff did not care and were serving anyone that could shout the loudest as to what products they wanted. I will never use this shop again.
August 2021 by philip reece
Customer service is great ??
July 2021 by Laila Ali
What a lovely friendly and polite lady I came across today at the fragrance shop Her name was Jenny, certainly came out her way to wrap a gift i had brought, her customer service skills were exceptional. Honestly she is a credit to your Fragrance shop.
July 2021 by Dana Hutchinson
Staff was friendly and helpful bought extra because of a saving she pointed out to me. I spent an extra £3 and got 2 good 100ml after shave for My dad for a lovely price.