March 2024 by Duane Willis
Judging by the good majority of comments I share the same experience the very last time I use this shop, staff are rude, zero customer service skills. Return policy is joke, how can you not return an item as a genuine customer if you've changed your mind and not get your money back? Had to purposely sabotage an item just to prove a point that I would in the end. With service like this it's no wonder the high street is dying a death
March 2024 by Margery Love
lovey customer service from sports direct staff! helped me with receipt and helped with shoe i needed. Sumia store manager was very polite and helpful. i was assisted by staff member Riya who helped me get my receipt! Azaan and Maryum on shoes helped me with quick service on shoes. i would defo recommend and will be coming back here over and over!
February 2024 by Antony Welch
Staff am a joke!!! I ask if they have a new trainer rather than saying no sorry ay got non in stock. I was told its that or nothing. " yep ok no worries" keep it!!!. Don't look good for a big chain.You got 3 members of the staff Standing about chatting away. 1 member of staff at the till face on her, attitude!!!
December 2023 by Becky
Unorganised and rude staff. Refused a refund, if I'd had known at the time of purchase it is exchange or gift voucher only I wouldn't have bothered. Will not be shopping here again.
December 2023 by Roderick Ruff
Wide range of choice staff not very helpfull
November 2023 by lurka 17
Just as you'd expect, lots of choice and bargains galore
October 2023 by Ciprian Gavaci
Worst customer service ever never seen it in sport direct ever, staff just just don?t care they can stand around do the talking about their house and sex problems but they don?t care about the customer no matter what, they are standing next to customers and ignore them.Please avoid this store.
October 2023 by Md Abdul kadir
Very slow on customer service, stuff doesn't bother customer quee, 13 people waiting for service, had to wait 25 minutes.
October 2023 by Toi Toi
Terrible experience when visiting this store at the beginning of September. The women's department was closed early and so choice of footwear was extremely limited.There was a dispute with a customer who refused to leave the store. When I entered there were a lot of staff surrounding the customer who was explaining why he should have an exchange, one staff member was particularly argumentative.The customer service experience was very poor as the male staff were focused on discussing and hovering around the customer who did not display and aggression towards the staff.The staff member who was argumentative shouted and spoke angrily towards a female staff member on the shop floor, of which I thought was absolutely disgusting!The staff on till dsiplayed poor customer service. And lastly the store was filled with flies!!Needless to say, I shall not be returning to this store.
September 2023 by Lee Vann
Yet again another sports store who offer no customer support to their staff. Stood in a que 10 customers deep with 1 member of staff on the till with another stood next to her unboxing and refusing to jump on to help. No maners and no further custom from me.
August 2023 by Diane Harnett
Went here today. Used the lift as I am disabled and struggle with the stairs. Felt very unsafe in the lift as the floor felt very unstable. My daughter wanted to try stuff on the changing rooms are tiny and absolutely filthy even rubbish on the floor. For a big company this is just shocking and basically unexceptable.
August 2023 by Adam White
Trying to phone the store to see if they do Premier League arm badges for football shirts but nobody answers the phone.
July 2023 by Gordy Bradley
Top place top prices top banana I saved a lot of powk shopping here.
July 2023 by Michal Cieslak
Selling faulty items and won't give money back!
July 2023 by Naginder Singh
Sports Direct was ok not too busy staff was busy chatting to each other then helping customers ?