March 2024 by Sandy Kaur
New Look - West BromwichI went to return some items and haven?t done this before and the process of returns has changed so I managed to complete this and had my QR code ready only to be told by the sales assistant that I needed to have sealed the bag. The seal on the bag wasn?t working so I asked if I could use their sellotape to seal but the sales assistant said no. I was shocked at this as it?s only a bit of tape I needed and then the return could have been done but this member of staff had zero customer service skills and completely lacked common sense! I had to leave the store obviously annoyed and now have to come back on another weekend when I?m free to do the return!Absolutely ridiculous this member of staff was and management need to look at this otherwise this store will go downhill.
February 2024 by Glad Launchbury
I went in this shop because it had a sale on l did buy a jumper which was very small but it still fit
February 2024 by saroya Aarti
Sale going on , good stuff on cheap rate, good to go for shopping
February 2024 by Charn M
Nice friendly staff but the changing rooms are absolutely grim, dont look like they are ever swept and there is thick layers of dust above you, ive never felt so uncomfortable and dirty in a changing room before.
December 2023 by Jakub Olszewski
I like the cashiers, they are very sexy and I will shop more often
December 2023 by Ashley V Lawley
A good selection of bargain stock and friendly staff
October 2023 by Sonya Hendy
No selection anymore for larger girls. Looking on sale rail a pack of two leggings, one pair had been replaced with a worn, holey primark pair! Gross
October 2023 by Daljit Kaur
It was awesome, they have different styles of clothes
August 2023 by Tahira Jabeen
I tried on the jeggings and thought I'd leave them on as I took the tag to the till kuldip Kaur intimidated me when I explained what I had done I understand if she wanted me to take them off which I did I was made to feel like a thief and spoken to in a intimidating manner due to my own good manners I was very polite and purchased the jeggings then put them on again for me customer service is vital as I have worked in customer service roles this lady needs training on how to speak to a customer in a none intimidating manner.
June 2023 by Sooz Boulton
It's a clothes shop
June 2023 by Z B K
Managed to pick up a outfit for Eid. The girl at the till Jessica was really friendly also got us a discount with downloading the ap.
April 2023 by Nicola Corbett
After traveling to find a New look which have missed as not any near were I live it was great staff was lovely, will return to West brom ..
April 2023 by Kerry
Natalie and supervisor very helpful. Nice large shop.
April 2023 by Ann Wheeldon
That are having a closing down sale many items good price
February 2023 by Iasha Antoine
The have rapid sale at the moment.... don't miss out