March 2024 by Sexysusie0523
Would not even give them 1 Star !!!! Placed an order and had to wait over 2 and half hours for delivery, time on the delivery app changed about 5 times had to ring head office 4 times and said when the food arrived ring back to let them know,, food arrived all cold rang head office again which was situated in the Philippines ? said they would refund £17 pound for the cold food all of it was cold and to be offered just a small amount after a £60 pound bill is discussing !!!! Never ordering from West Bromwich branch again !!!!!
March 2024 by Shazad
Always a good experience, quieter than other nandos and great
March 2024 by K
DO NOT ORDER FOR DELIVERY! Delivery drivers took out food TWICE and only happens when we order from here most recent Deliveroo driver?s name was ?Mohammed S.? he cancelled the order before he had delivered it and when we rung up they said there?s nothing that could be done?? Honestly the service was terrible never ordering again!!!
March 2024 by Kamran Farooq
Rubbish service from moment walked in, waited 20 min to be approached and given a table,Food also took 45min plus considering customers coming after got their food before us
March 2024 by S ?S?
Service is terribly slow , wouldn?t recommend to anyone , I HATED this nandos!!!!!
March 2024 by Farzana Bibi
Went here on saturday and ended up with food poisoning
March 2024 by Idrees Shah
Lovely food, part of shopping complex, parking 5 min
February 2024 by Koby
Have always chose this Nandos location as my #1 favourite place. Lovely food as always and best part is it?s 100% Halal. Great atmosphere, great customer service and great food. What more can you ask
February 2024 by Mr X
Chicken was cooked to perfection staff was very nice to talk to, help me out with the menu, clean, good atmosphere staff always smiling?. Delicious
February 2024 by Jennifer McNeil
So valentines and son's birthday and booked a Nandos that was supposed to come at 8.30. Food never arrived until 9.45 and looked like it had been tampered with poorly packaged, damaged, and dropped. Now it was too late to take it back as they closed at 10pm and no one would answer the phone. We shall be taking it back today just so they see the state in which it was delivered. Full £60 refund required
February 2024 by Julie Oakes
Massive Kudos needed to all the staff working today at the West Bromwich restaurant! We attempted to go 3 times but seeing how busy they were came away first 2 times, third time at around 4pm we entered the restaurant was seated pretty fast, despite how busy they were all the staff we encountered were smiling, there were things that were not available but they did there best to offer alternatives or solutions, there efforts today did not go unnoticed and I just wanted to say thank you for the lovely food and good service despite being extremely busy they pulled together and showed amazing team work and ensured everything ran as smoothly as possible! Again HUGE THANK YOU
February 2024 by Umaymah Almas
As per usual it was decent, only issue was my chicken was drier than usual, I haven?t visited this nandos branch before so I?m not sure if this is common from this branch. There was no clean cutlery, it was all stained and had to wait 10 minutes until clean ones were ready, but these were brought to my table by staff.
February 2024 by Perty Burrell
It was a very good
February 2024 by Rosemary J
The food is cold waitress and waiters are rude. There were no wine glasses waited over 45mins for drinks to come over 1hr for food to come along despite going to the desk to check not be going back.
February 2024 by Noah Hands
it was to spicy and they made us eat out ice cream with forks and they don?t sell normal sauce the drinks are to expensive the cutlery are not washed overall bad service wooden forks tables are sticky the lights don?t work took my food before i finished
