March 2024 by seema khurmi
Good staff
February 2024 by John Smegginald
They overcharged me for an original Japanese copy of RAPELAY on the Personal Computer and Senran Kagura on the Plasystation Vita, staff stank of Cannabis. I did get a good deal on my used Microsoft XBOX 360 though.
February 2024 by phillip Byrne
A nice store one down side is parking nearby isn't the best of carrying anything big or heavy. The staff are friendly. Do expect a short wait if there are customers selling multiple items in or coming in with an item they are having issues with, but this is expected with second hand shops like Cex
February 2024 by fatima Faruki
Very nice clean store. Staff were welcoming and very helpful.
February 2024 by Gary Walters
Good store just staff need to be a bit more knowledge on retro games always a bit confused when you try to explain that bits are missing ie bonus discs etc
January 2024 by Prabh Jit
Staff nice and friendly. Looking for new phone with cheap buget. Thats the place to be....All of teck is checked and safe and it comes with warrenty...You guys will love it!
December 2023 by Zafar Hussain
First time using this store for selling . Usually use bearwood. This store must have better . I won't be using bearwood again. This place was fast at checking items and payment. Unlike bearwood on each occasion taking 2 days to make payment and also making mistakes. Great service from here ? bearwood should take note
December 2023 by mark cufflin
Helpful staff in there but didn't have dvd I wanted I know it's pot luck if they have it
December 2023 by raymond Ward
Good game exchange not to dear. Nice phones and cameras staff good l like it here
November 2023 by S Hannáh
brought a phone from cex and it?s turned out to be a faulty phone
November 2023 by Ruslan Sangin
Nice place to sell your unwanted goods!!! Also a lot of stuff to buy !!! Staff nice and professional! ???
November 2023 by golden_piggiesdraws
Staff are very lovely here, queues can be long but they'll try and get to you as soon as you can. The store is big and clean. Only issues is sometimes there not good with updating there stock online as I went for something in particular early morning which it said they had online yet it wasn't in store. Very local so I'd go again!
November 2023 by Shaun Boden
I went in today to look at at dvds and as I was turning my earphones off I saw a male employee and a female employee looking at me and I heard the male say he's an old man he looks absurd, I am in my mid 50s and they were not even large headphones, you can listen to music at any age and whats it got to do with him anyway , cex employees call paying customers absurd just because they want to listen to music on the go
September 2023 by Samantha Carter
.I recently visited the Cex store in West Bromwich and had a terrible experience. The shop was cluttered and disorganised and the staff were unhelpful. They lacked the knowledge to assist me in finding the products I wanted. I eventually left empty handed. It was really quite disappointing. If I ever have to return to the store, I will take my time beforehand to properly research the items I'm looking for so that I can avoid the experience I had.
August 2023 by Sandeep Chahil
Great place to pop in and pick up some games. Bought a game once that had a scratched disc, they exchanged no fuss.The only bad point I would state is the queues can be a little long.