February 2024 by David Powell
They lost my script for anti depressants. tried to fob me off saying it might have gone to Boots. Phoned Morlais Medical, they didn't even have it to dispense despite me leaving my script and details with Well. i'll be emailing your head office to make a conplaint. Staff are snappy and rude.
January 2024 by Paul Danks
So bad, was not able to despens prescriptions as the dispensary had gone home early.. then why open?
October 2023 by J B
Bring back Muz! It?s now a very poor service. Don?t answer the phone. Don?t communicate if they haven?t got your medication. Everyone is busy. Get more staff!
October 2023 by Linda Edwards
They don't answer the phone, I've had to have time off work to put a prescription in. The customer service is appalling.This used to be such a lovely pharmacy. Will definitely be changing to boots.
September 2023 by kellie dickinson-wright
Took my prescription in a week before running out of my medications. Met with a rude lady behind the counter. Just said haven?t got it. That?s it. No help to find out why. Then a rude pharmacist stated the gp has not sent it over. I went to the gp. They said the pharmacy hadn?t even asked for it. I have now swopped to boots. Hate rudeness. A little help to find out why would have been nice but just dismissing me. Never going there again. They never used to be like this.
August 2023 by Karen Paskin
Have been using this chemist for over 25 years and sadly since muzz has left it has gone downhill, terrible service, some of the staff are pleasant others downright rude, not very helpful and it always seems to be very chaotic and disorganised as if nobody seems to know what they are doing!
August 2023 by Martin Hudecek
So good i ended up giving two extra stars..Or did..
July 2023 by Ricky G
Disgusting staff. Rude ignorant.food greasy . Lady fell outside on their board, staff was laughing.
July 2023 by Wendy M
Don't bother going all the staff do is laugh about you behind your back or humiliate customers they may as well call it Karen,s Dinner because that's how they act they don't care about people's feelings.
July 2023 by Andy M
The staff are rude and take the Mickey out of customers in front of other customers. I definitely won't be going there again
June 2023 by Debbie Mason
Absolute shambles since Muzz left , they haven't got a clue what they are doing.Scripts are never ready.The blonde girl is lovely but the rest are so rude and unprofessional.
May 2023 by Julie Blundell
The service as Absolutely gone right down, under new management. They never answer the phone which is really unprofessional, customers are not just phoning for a chat, it is for important information needed. Have got to change pharmacy, really disappointed and frustrated with this service.
May 2023 by Julie Blakemore
Dreadful I have waited since 5.45 last night for a Script said would be ready for 9am still wasn't ready at 12 30 said be another hour this is not good enough people are ill and need medication as soon as possible
April 2023 by Theresa Poole
This place has really gone down hill lately, since Muzz left to be exact....A few months back I sat waiting for the pharmacist with my poorly daughter to sign off her prescription, he was doing his shopping!! He Came back with iceland and pound land bags and i wasnt the only person waiting.I've had messages saying my prescription is ready but when I go it isn't,This results in taxi fair for nothing, called up about my diabetes medication and just got left on hold .... Time to swop chemists I think!
April 2023 by Debbie P
Never answer the phone!!! You call to see if meds are ready as they rarely txt you confirmation but they never answer!!
