If I could rate a 0 star I would. Doesn't deserve a star at all. I have used T H Baker Walsall for many years. However I asked for a belcher bracelet to be repaired, I was charged £25 just to send the item off. I was then called with a price. For a clasp replacement I was quoted £415, obviously I declined they said they... read full comment
August 2023
I purchased a Michael kors watch for my daughter. After going to many high street shops, I was told only T H Baker could shorten the bracelet. Once inside the shop we were treated like Gold. I've had many watch bracelets adjusted before in many shops, but this felt different, the way in which the staff came across was an... read full comment
August 2023
Went to collect after work ,got outside the store for 5:10-5:15 not meant to close till 5:30 waste of my time for a place I would expect to stay open till the time it states. The jewellery itself is great just unfortunate that this has made the experience bad.