March 2024 by Niall
Great help from Keith Cannings for our new purchase - highly recommend.
March 2024 by david mack
Excellent service, Ayleshia at Walsall was very accommodating and professional. Fully recommend them any time.
March 2024 by Alex Roberts
Immensely helpful, thorough and attention to detail. Keith Canning?s made the process very easy, highly recommend.
March 2024 by David Stokes
GRAHAM LOWE THE SALESMAN WAS VERY KNOWLEDGEABLE AND EFFICIENT AND GAVE US A STRESS FREE EXPERIENCE PURCHASING THE CAR AND MY WIFE SAID HE SMELT NICE
March 2024 by Mat Edwards
Shea was absolutely amazing, after a bad experience at another dealer Shea took care of everything. Process was simple and fast and we are now loving our new car
March 2024 by Sukhwinder Kaur
John made the process simple, would give 7 stars if i could.
March 2024 by Jaswinder Kaur
John was fantastic thanks
March 2024 by Luke Giles
My dad purchased a car from here and had really good service. the sales department is really helpful.
March 2024 by Simon Taylor
Had a perfect experience picking up our new Tesla. Shea was very helpful throughout. Would recommend.
March 2024 by Mac LOTR
I recently bought a car from Kieran and had a fantastic experience. They were super helpful, the car was in great shape, and they were honest and professional. I highly recommend them if you're looking for a quality car and great service!
March 2024 by M M
I must say I was impressed with way I was dealt with by staff and would like to especially thank Keiran for his patience and professionalism, he's a credit to your company.Thank you.
March 2024 by Marsela Qazimi
Refinanced my car and would just like to state the service from Kieran was amazing! Will definitely be back?
March 2024 by Aiden Noor
Really impressive! I especially found Kieran to be super helpful, he helped answer all my questions and made the experience of buying my first car really exciting; making sure that everything was taken care of going above and beyond what I ever expected. The handover was very smooth and sorted the same day. I?m so happy with my new set of wheels. Thank you very much, Kieran you are a credit to the company!
March 2024 by Cheree Noor
Excellent customer service thank you especially to kieran who was extremely helpful!
March 2024 by Rajiv Sahonta
I purchase my car in September 2023 and bought 3 year warranty along with this. In February 2024 (5months later) I had a warning light appear on the dash for the pedestrian protection trigger. I pressed the VW assist button and a roadside technician was sent to me. They scanned and gave me a copy of the diagnostic report. I booked the car into Evans Halshaw Walsall and was given a date of 29th March. Evans Halshaw failed to fix the issue and advised that their diagnostic equipment, that was being used was not capable to carry out the required repair. They informed me that my car would need to go into a VW dealership and any additional cost for diagnostic of £158 would be chargeable to me?.My warranty provider Pendragon assured me that this is not the case as Evans Halshaw were to pay as it was EH who failed to fix the issue which in turn has meant the car would now have to go to VW.I spoke with Sharon Rolston and explained what Pendragon had told me and Sharon called me back on Monday 4th March @ 11:17am to clarify and explained that she had liaised with her Manager Andy Smith (Service manager) and he has has advised that this charge was payable by me. I explained to Sharon that Pendragon have said that the cost should be covered by EH and in turn Sharon made the decision to cancel my appointment that was originally made with VW. This has left me with an unfit vehicle even after purchasing warranty. The appalling service from the after sales care team is disheartening, even when a warranty is purchased it is not honoured. The team at Walsall have been unhelpful and have in terms said my only option is to take the cost to fix the issue and have also cancelled my booking with VW.
